- Report: #240202
Complaint Review: Century 21 Electronics - ShopCart USA - Brooklyn New York
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Century 21 Electronics - ShopCart USA
century21electronics.com Brooklyn, New York, U.S.A.
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Century 21 Electronics - ShopCart USA Credit card scam; group of scam companies on ShopCart USA ripoff Brooklyn New York *EDitor's Suggestions on how to get your money back into your bank account!
STAY AWAY FROM THESE SITES!
I didn't check on this company until after I ordered a camera. My story is similar to the others on this site. I ordered the body only for a Canon Rebel Xti because this company was listed on a comparison site, ShopCart USA, and showed over 700 satisfied customers. The camera came up one day as only $279 (normally sells for $500 - $700) including what was supposed to be 7 to 10 day shipping -- so, the sucker in me decided to go for it. The guy on the phone assured me this was not gray market, but said, oh, by the way, that doesn't come with USB cables or a battery or the charger. Then he gave me some outlandish prices for those which I declined.
Before I could get another word in, he said, ok, your camera will be sent in 6 to 8 weeks, and hung up. I should have realized then and there it was a scam.
I checked on the company the next day on this site, and, of course, realized I was either not going to get the camera or that something would be wrong, so, I called and cancelled the order. The guy was very polite, said, ok. I received the email saying it was cancelled, from "Peter" -- I'm sure not his real name.
I kept watching my credit card for about 10 days, to make sure no one was using it. Of course, I got busy and didn't check it for a few days. Luckily, the credit card bank fraud alert department called me when it had been used for a flurry of internet purchases.
I immediately closed the card, and 4 days later, there are still pending charges that keep coming through. To date, the total of unauthorized pending charges is up to about $2,900. I'm just glad I didn't use my check card --would have cleaned me out. If any of these actually post, I can dispute them and the credit card company will take care of it. BUT...in the meantime, I don't want to use the new card when it comes, and this is an account I normally use to pay for stuff for my daughter who is in college on the west coast.
By the way, almost every company on the ShopCart USA site has been reported on Ripoff as a scam. Obviously the group of phony companies have been listed together solely for the purpose of obtaining credit card info. Even tho the site gives 5 star ratings, the companies show up on Ripoff Reports as scammers. I don't understand why the New York attorney general (who I will be contacting) doesn't shut these things down.
I am a lawyer and I work at a court and should have known better. Just wanted everyone to know that anyone can get taken in by these companies, because we all want a bargain these days. I forgot my own rule -- ALWAYS check on Ripoff Reports first before you order from someone.
Hope this saves others.
Paula
Whitehouse, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
I didn't check on this company until after I ordered a camera. My story is similar to the others on this site. I ordered the body only for a Canon Rebel Xti because this company was listed on a comparison site, ShopCart USA, and showed over 700 satisfied customers. The camera came up one day as only $279 (normally sells for $500 - $700) including what was supposed to be 7 to 10 day shipping -- so, the sucker in me decided to go for it. The guy on the phone assured me this was not gray market, but said, oh, by the way, that doesn't come with USB cables or a battery or the charger. Then he gave me some outlandish prices for those which I declined.
Before I could get another word in, he said, ok, your camera will be sent in 6 to 8 weeks, and hung up. I should have realized then and there it was a scam.
I checked on the company the next day on this site, and, of course, realized I was either not going to get the camera or that something would be wrong, so, I called and cancelled the order. The guy was very polite, said, ok. I received the email saying it was cancelled, from "Peter" -- I'm sure not his real name.
I kept watching my credit card for about 10 days, to make sure no one was using it. Of course, I got busy and didn't check it for a few days. Luckily, the credit card bank fraud alert department called me when it had been used for a flurry of internet purchases.
I immediately closed the card, and 4 days later, there are still pending charges that keep coming through. To date, the total of unauthorized pending charges is up to about $2,900. I'm just glad I didn't use my check card --would have cleaned me out. If any of these actually post, I can dispute them and the credit card company will take care of it. BUT...in the meantime, I don't want to use the new card when it comes, and this is an account I normally use to pay for stuff for my daughter who is in college on the west coast.
By the way, almost every company on the ShopCart USA site has been reported on Ripoff as a scam. Obviously the group of phony companies have been listed together solely for the purpose of obtaining credit card info. Even tho the site gives 5 star ratings, the companies show up on Ripoff Reports as scammers. I don't understand why the New York attorney general (who I will be contacting) doesn't shut these things down.
I am a lawyer and I work at a court and should have known better. Just wanted everyone to know that anyone can get taken in by these companies, because we all want a bargain these days. I forgot my own rule -- ALWAYS check on Ripoff Reports first before you order from someone.
Hope this saves others.
Paula
Whitehouse, Ohio
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
[email protected]
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
