David
Bloomfield,#2General Comment
Mon, June 20, 2016
Worst experience ever. I needed to move a small 2 bedroom house to an apartment. The move was about 15 miles. I have an expensive piano and I asked them if they were experienced in moving pianos. They informed me that it would not be a problem. On the day of the move I told them the piano was the most important item and needed to be treated with extra care. They said no problem. They only used one strap in the truck and when they took a turn the piano broke through the straps and landed on my studio desk obliterating it. The piano suffered extensive damage including a cracked sound board (devaluing it in the worst way). They fall also smashed a huge mirror that was attached to bedroom furniture.
They told me we were only going 15 miles so I didn't need to get the expensive insurance and to just sign off on the cheaper insurance.
I didn't flip out on the movers.. I truly don't believe that they wanted that to happen.. in fact I tipped the 3 of them.. 20%. All I asked them was to make sure they reported this and helped get my piano fixed.
It was nearly impossible to get any type of response from the moving company and they didn't even refund me the extra money I paid for the piano move. They referred me to a BS website where I would get virtually nothing back AND they would take the piano because it was considered a "loss". They told me the studio desk would not be covered because it was made of particle board.. I said "it would have been fine if you HADN'T DROPPED A PIANO ON IT".
The reviews of the terrible company are accurate. They are a terribly company who will take your money and run.
Ripped Off Customer
West Palm Beach,#3Author of original report
Thu, August 01, 2013
NICE TRY "ARNIE". AN EMPLOYEE OF THE OWNER? IN ANY CASE, I CANNOT DENY ANY ONE MAY HAVE HAD A PLEASANT MOVE WITH THIS COMPANY. I AM REPORTING HOW THEY RIPPED ME OFF!! IT WAS MY OWN INDEPENDENT RESEARCH TO LEARN OF THE OTHER COMPANIES OWNED BY THIS SAME MAN, AND THE EXTREME AMOUNT OF CUSTOMER COMPLAINTS. AND HE WAS RIGHT, IT COST ME MORE IN LEGAL COST, ANGUISH, AND VALUED TIME TO RECOVER MY LOSES. RIP OFF AT IT'S BEST. SORRY, ARNIE, MY REPORT STANDS. IF YOU WISH TO HONOR YOUR BOSSES COMPANY, THEN DONT DO SO BY HIDING BEHIND A "HAPPY CUSTOMER" LIE. HONOR YOUR COMPANY BY PAYING THE DAMAGES YOU GUYS CAUSE IN ALL OF THE LIVES THAT TRUSTED YOU. AND I DONT HAVE A CLUE WHERE EMPLOYEE REBUTTALS CURSING YOUR COMPANY CAME FROM, BUT IT SEEMS TO VALIDATE THAT YOU HAVE THE MOST HERENDOUS COMPANY TO USE OR WORK FOR.
Happy Customer
hollywood ,#4Consumer Comment
Fri, May 03, 2013
They moved me from NY to FL and they dis an amazing job. The sales rep actual asked me to make sure to ask them question regarding the reviews on line as reviews on line can be real and also can be fake. Works both ways. I had an great experience with them. The inventory was taken over the phone and I was told" MAKE SURE TO CALL ME A FEW DAYS BEFORE TO GO OVER WHAT YOU HAVE SO THERE WILL BE NO SURPRISES." That's what I did and let me tell ou i only got charged additional for service that I reuquested last minute packing of my TV. Also I added a few more boxes so of course I got charged for that.
Excellent crew , Excellent sales , Ans Excellent customer service will recommend in a Heartbeat. The saying is true"; THERE ARE TWO SIDES TO EVERY STORY"
THANKS AGAIN FOR A JOB WELL DONE
ARNIE
Certified Relocations inc
New Jersey,#5REBUTTAL Owner of company
Sun, August 05, 2012
For Starters if this is really Customer we invite you to call our company to resolve this issue. As it seem here this is another false report from a former employee who recently got fired from our company because theres no job number posted our any true details about the issue the customer had but since a rip-off report cant be deleted without paying $2000.00 arbitration fee the only choice our company has is tell you about this former employee who posted this report.
His name is Richard **** the nephew of the biggest scam sales men the moving industry John Gallo/ John Gramlide but his uncle really name is Josh Gamali a convicted criminal been in jail more time then you can count who him and his nephew Richard **** had been removed from our company do to their sales practices and I guess the only way to a avenge our company is by putting on this false reports on Rip-Off if any client has a question about this report the may contact our company at any time. Attached is a mug shot of Josh Gamali if you see him come to your home or give you an estimate over the phone throw him out of your house or hang up the phone.
Another Victim
San Diego,#6UPDATE EX-employee responds
Sun, August 05, 2012
I AM A EX EMPLOYEE OF THIS HORRIFFIC COMPANY, THESES PEOPLE WILL RIP YOU OFF AND LAUGH ABOUT IT, THEY NEED TO BE STOPPED, WHAT THEY DO ON A DAILY BASIS IS ORGANIZED CRIME AND THEY SHOULD AND WILL WIND UP IN PRISON FOR WHAT THEY DO. THESE COMPLAINTS ARE VERY MUCH REAL, AND 99% OF THE GOOD REVIEWS ARE WRITTEN BY THEM NOT REAL CUSTOMERS! THEY PAY PEOPLE TO WRITE GOOD REVIEWS TO HIDE ALL THE HORIBLE REAL ONES. THIS GUY OFIR MORLEVY AND WIFE CORRIN SCHATZ OWN 3 RIP OFF COMPANIES, 1 CERTIFIED RELOCATIONS 2 TRAVEL VAN LINES 3 CERTIFIED VAN LINES, THEY ALL HAVE THE SAME D.O.T. NUMBER AND OFIR MORLEVY ALL OVER THEM. SAVE YOURSELF MUCH STRESS AND CHOOSE ANOTHER MOVER.
Travel Van Lines Inc.
Hawthorne,#7REBUTTAL Owner of company
Wed, February 29, 2012
We at Travel Van Lines do not have any record of this customer ever having existed in our customer database.
This is obviously an attempt by a competitor to harm the good reputation of a reputable company by making false claims on the internet. We will not allow the unscrupulous acts of another to cause injury to our reputation and devalue our real and existing customers.
We work very hard to build a solid business that offers the best in service to all. Our customer service department
handles any and all concerns that customers bring to our attention with the upmost professionalism. We urge the
person who posted this complaint to provide viable proof of their claim or withdrawl the post.
Certified Relocations Inc
Little Ferry,#8REBUTTAL Owner of company
Mon, February 27, 2012
This complaint is completely FALSE! We have never serviced this customer within our company, nor do they exist within our database at Certified Relocations Inc. past or present.
It is a sad fact that competitors within our own business will try and mar the integrity of a good and honest company by slandering our good name with FALSE claims and reports! This is bad business for all and we will not tolerate such a cowardly practice.
We take great pride in our excellent reputation by ensuring that our REAL customers receive the very best service we can provide. It is our company policy to address any and all issues that may arise professionally and promptly. We have a long history of numerous satisfied REAL customers and invite the person who created this libelous report to provide proof of their claim.