Complaint Review: CGTV Verified TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. CGTV an opportunist talent-searching group Hollywood California seeking the best of best in the fields of TV film and commercials. CGTV has actors work with actors. CGTV graduates are working actors. At CGTV you could audition with possible celebrities such as Phill Lewis Adrian R'Mante and Bex Taylor-Klaus. - Nationwide

REVIEW UPDATE: December 5, 2018: CGTV remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. CGTV is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.

To date, CGTV has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.

Over time and since becoming a member, CGTV has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever CGTV remains committed to improving customer satisfaction.

Remember, no company or individual can ever satisfy 100% of the people 100% of the time. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. However, by participating in the Corporate Advocacy Program, the member business has made a commitment to working with its customers to resolve complaints quickly and fairly whenever possible.

Please keep in mind that as a consumer you have some responsibilities as well. Success has many definitions that based on your past experiences, current situation and your perceived expectations. Success with any product or service is always based on the proper application and understanding. The fastest car will not run if you never turn the engine on. Look at how you used the product or service that was provided in relation with the instructions that you received. The Corporate Advocacy Business Remediation and Customer Satisfaction Program will help you get your voice heard but please be prepared with documentation and fair representation of your concern, also have an idea of how the company can fix your concern. Can they offer additional services, extend warranties, offer a fair refund or just get you talking with someone that can help. ..let them know and let us know!

*Any consumer not receiving satisfaction from a member of the Corporate Advocacy Program should email us at [email protected].

Ripoff Report Verified™ REVIEW

EDitor's UPDATE: Positive rating and recognition has been given to CGTV for its full commitment to quality customer service.

Ripoff Report's discussions with CGTV have uncovered an ongoing dedication by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any concerns. CGTV listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.

CGTV's CEO and Founder, Adrian R'mante is committed to the success of children and young adults that are eager to make it big in Hollywood. As a former English teacher, he has the ability to teach and coach with great impact. As a successful working actor that had a 7-year run on a globally recognized and syndicated TV show, he provides the industry knowledge and experience to take your child from dreaming to being a paid, working actor. Adrian's Hollywood resources have come to rely on Adrian bringing them the freshest faces from all around the globe!

Additionally, Adrian is committed to the ultimate success of each attendee. And in fact, offers a 100% guarantee that you may come back for NO additional fee and perform LIVE as many times as needed to secure YOUR agent. If you were selected at an audition it is because you have talent. If you work that talent, persistently and consistently daily, it will pay off.





Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..

The information provided in this report below is based on comments made by Adrian R’Mante during an onsite inspection held by a third party verification company with no biases towards CGTV.

Creative Group Television is a talent company created by Adrian R’mante. Mr. R’mante is a seasoned actor who has been featured on NCIS, CSI, Hawaii 5-0, NCIS: Los Angeles, CSI: New York, and had a recurring role on Disney’s The Suite Life of Zack and Cody. He decided to utilize his skills by creating Creative Group Television to help cultivate young actor’s skills, “I thought it was a perfect business. My model is simply to find talent, train it, and put them in front of people that can change their lives.”

Leads for Creative Group Television are primarily obtained through social media and radio. Mr. R’mante proceeded to explain the sales and services process for Creative Group Television, “it starts off with capturing their dreams.” His marketing is targeted towards fulfilling the dreams of potential clients. Once he has their attention and the client has expressed interest Mr. R’mante will, “talk about the different packages that I offer and the success stories that I have from that.” From that point, the potential client must audition to be in the program.



CUSTOMER CARE & COMPLAINT RESOLUTION – CGTV

During the on-site interview, Mr. R'manta was asked to describe a situation where a client was not satisfied with the level of service they received. Mr. R'mante expressed that working with actors in the television industry often has a negative connotation with most people. Actors are told to be wary of anyone trying to help him succeed in the industry.

Additionally, he expressed that most complaints arise from actors who did not pass the audition to become a part of his program, or from actors who couldn't afford the fee for the program, "I’m very upfront with them, it’s a fee-based program. They make in, the kids are very excited, but then the parents can’t afford it." In order to combat complaints of this nature, Mr. R'manta is upfront with his potential clients on the cost associated with his program, and that the program is not for everyone.

When asked to comment on complaints posted on Ripoff Report's website Mr. R'manta expressed that the complaints are primarily misunderstandings of his service or people who did not make the audition. He further stated, "I'm not an agency...I never claimed to be. So, people say I'm an agency and charging you up front. I charge my money up front because I'm providing you a service up front." Mr. R'manta is not an agent but his service ensures his clients that they will obtain an agent with his help. In order to further assure future and current clients, "the great thing about having a company in California: you have to be licensed and bonded to do what you do. If you’re an agency you have to be licensed and bonded. If you’re a casting director you have to be licensed and bonded. If you’re a training service- which I am, and it clearly says that on my website- I am licensed and bonded with the state of California, and I follow the Act rules and regulations and policies. So if you look me up you can see my bond. So they’re protected. Their investment is protected. If anybody complains that I scam them or I don’t provide my service, then I am required to refund them."

When asked what type of changes they have made to honor their commitment to making things right with the consumer per the request of Ripoff Report, Mr. R'manta stated, "my biggest thing is communication. I’ve created a Facebook page where all of my actors that have signed up for my program have a direct connection with me. If you’re familiar with Facebook messenger: you and I both know it, it functions just like a telephone, like a cell phone. You can a message- a text message, you can call, you can facetime, all that. These families that sign up… right away get direct connection with me. And they can contact me about questions- even after the program’s over. So they’re not only investing into their initial… career, but they’re investing for the rest of their life connected with me."

Creative Group Television is proud to be a part of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program, "It’s everything to me because I get it. If you’ve been ripped off by somebody, there should be a company out there backing those people...So I love the fact that Ripoff is… allowing a legitimate company like mine to verify itself with their company."



CGTV – STATEMENT FROM THE CEO – ADRIAN R’MANTE

" We take kids with talent, train them and then put them in front of illustrious list of Hollywood agents and managers that are hungry for new talent. It shaves off years of failure time and learning the hard way. Our kids become working actors. Some of them have already become major acclaimed stars. Adrian R'Mante – CEO

We are the premiere training program for children and young adults in the world for TV and FILM acting. Our tools, our staff and our curriculum provide everything needed to succeed in film/tv. Your tenacity and stick-to-it-tiveness will turn your dream into a reality. Our connections to Hollywood managers and agents will provide the direct path.

CGTV's If it wasn't amazing enough to have Adrian R'Mante, aka Esteban from The Suite Life of Zack and Cody be your acting coach, producer and director.... imagine how INSANE CRAZY its going to be to be trained by your FAVORITE disney stars! CGTV employs over 15 top highly recognizable Disney and Nickelodeon show STARS! They are training you while Adrian is with other students. These are the best people to train with because they have all had MULTIPLE Hollywood contracts and know exactly what it takes to get there and then stay on top. CGTV takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this, "Our employees don't think that coming to work is a job. They LOVE giving back to the younger generation and the amount of fun that they get from running the program and inspiring the kids is better, they say, than the paycheck!"

Ripoff Report was pleased to learn that CGTV's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.



STATED IMPROVEMENTS FROM CGTV

CGTV recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, CGTV has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.

In summary, after our review, which included discussions with CGTV recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report's review, CGTV has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. But the truth is, so far, after investigation, we have found that none of the written complaints have come from anyone that actually purchased Adrian's program. So essentially, it's like writing a review on a Sony TV you never purchased. In summary, after our review, which included discussions with "Adrian R'Mante", Ripoff Report is convinced that CGTV is committed to quality delivery of services resulting in total client satisfaction.







How does a business get Ripoff Report Verified™

The member business allows Ripoff report to email everyone from the past. Those who respond to Ripoff report with a valid complaint must be take care of.. they have made a commitment that if anyone contacts Ripoff Report in the future, they will make things right within 14 days. The member business must err on the side of their customers. Otherwise the member business is off the program.

Ripoff Report has determined that CGTV Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints. Members of the Corporate Advocacy Business Remediation and Customer Satisfaction program do pay a fee for our on-site review, 24 hour monitoring and for support with customers to resolve any disagreements.

Ripoff Report sends a 3rd party service to do an onsite inspection of the new member business. The on-site inspection / review does not mean that the products or services offered by the business have been evaluated or endorsed by Ripoff Report, and has not made a determination as to the business' product quality or competency in performing services. We can verify, that Ripoff Report went to the business, verified their business or “work from home business”, there for, if a customer in the future does not get treated correctly, Ripoff Report can get the problem resolved. If not, and the customers is right, the member business will be taken off the Corporate Advocacy Program. Remember, Ripoff Report emailed every customer from the past that filed a complaint to make sure the member business made things right with customers from the past. Again, to err on the side of their customer, those from the past and those in the future.

Read more about why consumers should feel confident when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, it’s a long name for a program that does a lot for both consumers and businesses alike.

Read about Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program, a program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.

As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow Ripoff Report to contact every client who filed a complaint so they can make things right with them. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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