- Report: #1350236
Complaint Review: Charlie's Project -Legging for a Cause - Internet
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Author Not Confirmed
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Charlie's Project -Legging for a Cause
Internet, USA
Web:
https://www.charliesproject.com
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Charlie's Project -Legging for a Cause Never received leggings, after 2 months & 3 emails got a refund. Internet
I was super excited to get a gorgeous pair of leggings and support a good cause! Was perfectly willing to be patient and wait 2-3 weeks. Within two weeks of the pre-order deadline (11/30) I received the tracking notice (12/12). After that, nothing. I sent emails on 1/3 and 1/11 with no response. I received a sales promo email, to which I responded with a request ANY kind of communication within 48 hours or I would file a chargeback with PayPal. I received response with a tracking number and nothing else. If they had bothered to look at the tracking number, they would have seen that the item was returned to sender (them) A MONTH AGO. Which is what I responded to her, at which point I was told I was being rude. I was then refunded the money. I should have received either a refund or an email when the item returned to them in December. Now I have no leggings and a very bad taste in my mouth from this company. If it weren't a "charity", I would say they should send the leggings anyway for having to deal with their incompetent customer service.
