- Report: #1346027
Complaint Review: Charlie's Project Leggings for a Cause - Internet
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Author Confirmed
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Charlie's Project Leggings for a Cause
Internet, USA
Web:
https://charlies-project-leggings-for-a-cause.myshopify.com/
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Charlie's Project Leggings for a Cause Nonexistent Customer Service Internet
I ordered 2 pairs of holiday leggings (one for myself and one for my daughter) and one pair of "in stock" leggings in mid-November. The holiday leggings were a pre-sale, marked to ship November 30. On (or possibly shortly after) November 30, I received an email stating that November 30 was just an estimated ship date, and that I could respond to that email if I wished to cancel my order. At that point, I decided to wait, thinking that at most it would be a week or so later than expected.
After 10 days with no word on my order, I decided to just cancel my order. I responded to the email address as instructed, and received no reply. I attempted to contact via several different methods, and again received no response. On December 19 I received an email with tracking information, saying that my order had partially shipped to include the holiday leggings, but not the leggings that had been marked as in stock. The tracking just sat for two days, doing nothing. Finally, on Christmas Eve, I received my holiday leggings. I was very unhappy by that point, as I had already missed every event that I'd wanted to wear the leggings to. With the complete absence of response to my attempts at contacting the company, I had zero hope of being able to return them at that point, so I decided to just put them on and make the best of it. Color me shocked when the leggings turned out to fall short of the mark. The print seems to be screenprinted on the fabric, so that when they stretch even slightly, the black turns to a weird white-ish blue, making them appear sheer. I am solidly within the size range that I ordered, so they should not be appearing to be stretched to within an inch of their life.
I have very little optimism that I'll receive the "in stock" leggings that have yet to be shipped. I am so disappointed in this company as a whole. I was so eager to support a company that supports worth causes. Obviously, I would not order from them again.
