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  • Report:  #916603

Complaint Review: Charming Movers Inc. - rockville Maryland

Reported By:
Riley - Asheville, North Carolina, USA
Submitted:
Updated:

Charming Movers Inc.
713 Smallwood Road rockville, 20850 Maryland, United States of America
Phone:
877-536-3001
Web:
www.charmingmovers.net
Categories:
Tell us has your experience with this business or person been good? What's this?
I moved from DC to Asheville NC in June 2012.  I contracted with Charming Movers because the owner guaranteed me that my items would be crated and not comingled with other moves.  I learned at delivery that my items were lodged between two moves and never crated.  Sadly, several of my belongings were delivered to the prior to move.  Additionally, I have numerous broken items that the movers packed. 
 
I repeatedly attempted to settle the above mentioned issues with Charming Movers however, they did not respond until I threatened them with filing a claim with my Credit Card Company which is presently active. 


3 Updates & Rebuttals

Annleelewis

asheville,
North Carolina,
Yes, setting the record straight in a NC courtroom

#2Author of original report

Fri, September 27, 2013

 

They know exactly who I am.  I will not be bullied or intimidated even though Charming Movers threatened me with a lawsuit unless I remove my negative post.  Notice it has taken them nine months to respond.  That should be a red flag!  Imagine if you have a problem with your move.  For example, furniture is missing or the movers used your vacuum.  Good luck getting a swift response.  No, I am not going anywhere.  I have until June of 2014 to file my lawsuit. 


Charming Movers

rockville,
Maryland,
Set the record straight

#3REBUTTAL Owner of company

Wed, September 25, 2013

Charming Movers did a thorough search for an Ann Lee Lewis and we did not find any customers by that name. However, we did have a customer who complained of similiar alleged circumstances. That customer is also on this site posting as Riley. We hope that someone would not stoop to those tactics to smear our good name. In conclusion, we can not respond to someone that we do not recognize.  


Annleelewis

USA
Charming Movers Review

#4Author of original report

Fri, December 21, 2012

Un-Charming Movers moved me out of state in May/June of 2012 AND they recently threatened legal action against me unless I remove any and all negative listings.  Obviously, that isn't happening. 

The case is not settled!  They co-mingled my items; causing lost and damaged items yet refuse to sufficiently compensate me.  The company is beyond unprofessional.  The credit card company is involved and I have two years to file a lawsuit.  
I also filed complaints with the US Dept of Transportation which is ongoing.  I would never use their services again.

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