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  • Report:  #1346854

Complaint Review: Chase Credit Cards - Nationwide

Reported By:
devon rogers - Des Plaines, Alabama, USA
Submitted:
Updated:

Chase Credit Cards
Nationwide, USA
Web:
chase.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I (had an Chase Amazon Credit Card for about a year. Everything was apparently working smoothly between my

Amazon Prime Member Chase account and Chase for my purchasing. My Humana Insurance tried ( to extort money

from cancelling my dental insurance without my permission). According to Humana I would have to pay a fee

of 49.18 to be reinstated back for my dental insurance). I already have a dispute with my Bank Of America

credit card which Humana charged upfront fees for a dental program in which I never was registered with and

never used their phony dental card!.. I figured Chase would understand that I needed to place that extorted amount

back to recieve my cancelled dental plan reinstated.  I had the (false impression) Chase customer service would

understand my dispute with Humana and my open dispute with Bank of America. 

 

My dispute with Humana was opened on Nov 4th 2017. I never recieved any confirmation or any

correspondence from Chase. About two weeks later Chase contacted with with an extremely rude,

sarastic and terrible Chase representative. I was so upset I told her to close my dispute, just to

end my awful phone call from Chase customer service. About a minute or two later I contacted

Chase again and was told everything was alright and the dispute was cancelled in my favor!

No way!. I had to paid the sum of 49.18 to close my dispute!. I am now fighting Chase

about purchases on my Amazon Chase credit card which needed to be cancelled. Amazon

refuses to cancell the charges applied to the balance my credit card, despite the items may not

arrrive unil February!. Chase and Amazon both SUCK!.  According to Chase  I owe money for

purchases already paid for. I keep all confirmations of payments to my credit card with their

confirmations indicating I have allowed Chase to withdraw for payments from my

checking account. I am considering contacting the Attorney General. The Attorney General

has a department for consumer compliants and might investigate complaints and send

letters to the party cheating the consumer!. I have contacted the Attorney General

several times for situations as this. If nothing else at least the company will have a

case number on file with the Attorney General Office!. That is fine with me!

I cancelled my Chase Amazon Credit card and I will check my balance after

New Year's Eve. I do not want to start 2017 with aggravation and anger

if I notice my balance from my Chase credit card!.

I will check my Chase balance in about a week or so. If they have not updated my balance to zero

and give any crap about owing them money I am contacting the BBB and the Attorney General!.

Chase outsources their employees to the point where they have no understanding of your

problems. The recent conversation with a Chase represenative could not even understand

english and admitted this the contact told me she was in India.

Chase is an example that Bigger Is Not Better. Chase " cheaps out" their customers by enhancing

their huge profits by outsourcing to individuals probably not paid minium wage in the United

States!.  Awful Company that should be invesitaged. If you choose to open a credit I

would advise not to choose Chase for absolutely anything for any money matters!

 

che



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