Complaint Review: Chase Manhattan Bank - New York New York

Approximately 4 weeks after the nightmare took place, I received a letter from Chase. The letter reported that the transaction was processed incorrectly and/or unauthorized, thus temporary funds the bank established while the investigation occurred were made permanent. In other words, I won may claim. Two weeks after I received the letter, I closed my 10 year account with Chase. I vowed never to use an ATM again, and opened an account with a local family owned bank that has been around for 50 year. ~ A

Hey How are you doing this is in regards on the $4,122.00 Yea I see that they keep telling you that no one puts to much money in a ATM but we all make mistakes. Why because we trust in that company. I am a computer Operator and I repair computers. to and people look at computers like they were so smart no they are not Computers are operated by Humans and Mistakes are made or someone though it would be easy to take that money. I think its not fair that someone takes what you work so hard for, If i were you wait too see what happends in the Investigation. and if they tell you that you have to return that Money Back contact The Better Business Bureu, http://www.stlouis.bbb.org/ Better Business Bureau of Eastern Missouri & Southern Illinois 15 Sunnen Dr., Ste. 107 St. Louis, MO 63143-1400 Phone: (314) 645-3300 Fax: (314) 645-2666 Office Hours: 8:30-5:00 Service Reps Available: 9:00-4:00 E-mail: [email protected] Or Contact the States Attorney Lisa Madigan http://www.ag.state.il.us/ MAIN OFFICES Chicago Main Office 100 West Randolph Street Chicago, IL 60601 (312) 814-3000 TTY: (312) 814-3374 Springfield Main Office 500 South Second Street Springfield, IL 62706 (217) 782-1090 TTY: (217) 785-2771 Carbondale Main Office 1001 East Main Street Carbondale, IL 62901 (618) 529-6400/6401 TTY: (618) 529-6403 REGIONAL OFFICES Chicago West Regional Office 306 N. Pulaski Rd. Chicago, IL 60624 (773) 265-8808 East Central Illinois Regional Office 1776 E. Washington St. Urbana, IL 61802 (217) 278-3366 TTY: (217) 278-3371 Chicago South Regional Office 7906 S. Cottage Grove Ave. Chicago, IL 60619 (773) 488-2600 REGIONAL OFFICES (continued) Northern Illinois Regional Office Zeke Giorgi Center 200 South Wyman St. Suite 307 Rockford, IL 61101 (815) 967-3883 TTY: (815) 967-3891 West Central Illinois Regional Office 628 Maine Street Quincy, IL 62301 (217) 223-2221 TTY: (217) 223-2254 Metro East Illinois Regional Office 201 West Pointe Drive Suite 7 Belleville, IL 62226 (618) 236-8616 TTY: (618) 236-8619

I see your problem and frankly am a little confused. Why would you deposit that type of cash into an ATM? Understand as a previous poster stated, fraud is very big with ATM machines. So much so that some companies are working on ATM's that actually scan your deposit to confirm the validity of it. As far as the Banks involvement..... They merely take what the processing company tells them. Banks don't service them or empty them. Most large banks are serviced by upstanding bonded companies like Brinks, or Loomis Fargo. If in fact you did make that deposit, then it will be corrected, but understand, it might take some time.

I am not a scammer as I have been called by a responder. I have read enough ATM horror stories online to know that these independent companies that services these bank ATM can be bad news. I that regard I am not alone. I was dumb to trust this service but I know that thing will work out. I don't plan saying okay and walking away. I was wronged big time and I am not stopping until I am heard.

It has been proven that there's no way the ATM can accept that much cash. It physically cannot fit in the slot. Also, who in their right mind deposits that much cash in an ATM? Why not wait until the morning and deposit it in person? When ATM deposits are removed, there are at least 2 people there counting, plus cameras everywhere recording the process, so stealing is impossible. If you really want to pursue this and you really believe that you put that much cash in an envelope, then you need to demand to see the video feed for that morning when the envelopes were open and posted. However, I say again, so many people have tried this and failed. You think the banks don't know this scam? ATMs have been around for many years, and there have been many people that have said that they put cash in the ATM only to have it dissapear. It won't work.

Make your deposit (especially that amount of cash) with a teller. Was you claim filed in writing? If it was done over the phone, make sure you follow it up in writing. Wait to see what the investigation results are. If they should deny your claim, you are entitled to copies of the documents that they used for their investigation. Good luck.