I ordered checks in September 2002 and received them. Two months later I got a letter stating I owed $30.30 more. I called and they said I ordered checks back in 1998. I said I did not remember ordering checks back then. I was told to send checks back and I would get reimbursed for checks and shipping and to get returned receipt. I did not return the checks right away and got a letter from a collection agency and stated I owed $49.80 which was the amount of entire amount. They did not give me credit for the $19.80 that I sent in with order.
I sent checks back to current with receipt requested which cost me $11.80. I still do not have a refund and finally sent a letter asking when will I get my refund. They called me today (5/1/03) and said until they get get their $30.30 nothing could be done.
So now I am compiling a letter to the attorney general and see what they can do.