- Report: #1427387
Complaint Review: ChicMarket.com - Internet
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Author Confirmed
Why?
ChicMarket.com
Internet, United States
Web:
www.chicmarket.com
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Business Rating:
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ChicMarket.com Sent me wrong item, and still have not sent me correct item I paid for
12/2/2017 placed first order with this company. Ordered a costume necklace and earings. Earings came just fine. They sent me the wrong necklace. FIRST RED FLAG- I did not read the shipping and returns section, READ FIRST ALWAYS. They purposely do not provie a customer service number-never order from a website that does not provide a customer service number. The only way you can return an item or even contact them is via a form you fill out to customer service. It took 2 emails over 20 days before they even responded. You also have to send the email to get their approval to return an item SECOND RED FLAG. When they finally responded they said they would have the correct item out to me by 14 business days. ONE MONTH LATER I still DO NOT have the item I ordered.
