- Report: #1382896
Complaint Review: Chico's - Fort Myers Florida
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Author Confirmed
Why?
Chico's
11215 Metro Parkway Fort Myers, 33966 Florida, USA
Phone:
239-277-6200
Web:
chicos.com
Categories:
Business Rating:
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Chico's Linda Poeta ,manager, Lisa Baird ,supervisor, Monica Gomez ,supervisor, Carolyn Ziemski ,human resources, Discrimination Fort Myers Florida
The contact center (sales and customer service) at Chico's discriminated against me and several other older women when new and younger styles brought in new younger customers. At that time, they hired new younger associates. Several of us reported the discrimination to human resources but they didn't stop the management team from discriminating against us. That was obvious that the corporation was discriminating against us, not just the management team. The other older women quit from being stressed out. I was the only one that stayed. Because I didn't quit, more discrimination continued to happen to me. The one main issue was sending me, but no other associates, calls that came in as "Tester Calls" which were very rude and angry associates who called from Chico's stores pretending to be customers, but were not. I again contacted human resources but they still didn't support me. The management team pretended I wasn't handling customer calls well, which I did deal with okay. I requested support from the CEO but didn't receive her support. After that request and because the stress didn't cause me to quit, they finally let me go.
1 Updates & Rebuttals
Florida Girl
Fort Myers,Florida,
USA
Red Flag
#2General Comment
Sun, July 23, 2017
I find your review quite interesting and concerning. Chico's pride themselves on gender diversity, however it does appear there's a preference for younger women. I took a look at LinkedIn profiles of employees working in the Fort Myers corporate office. All the women look the same. What concerns me even more is diversity of people of color. I didn't see any. Not a good look. Problems like this come from the top of the organization.
