Gary
Springfield,#2Consumer Comment
Mon, April 21, 2003
Craig, I was in the military and I went to the local Judge Advocates office and took all my paperwork that I had at the time and informed him/her of my situation. They can find out how many people sign contracts with them and shut them down to any and all government personnel sales. I could go on with this but consult your local military attorney. They can handle it without any more headaches on your part. They (Military Legal) told me that they could handle the situation once and for all by placing a ban on all sales on the overseas offices until the situation is resolved. You might also want to check into whether you have repair services when your vehicle returns to the USA. I went through this problem but wasn't informed of using the military legal eagals until my car was long gone. Also make sure they will replace the catalytic converter free of charge once you return stateside. Your vehicle must also be able to meet safety vehicle codes for the USA and the state in which you live. Be aware that what they tell you verbally and what you have in writing are two different things. Always tape your conversations with whomever so your attorney has something to go on other than what you say. Your attorney can also get your money back for all the unnecessary telephone calls as long as you have your receipts.
NO NAME
HOUSTON,#3UPDATE EX-employee responds
Fri, January 17, 2003
I AM A EX-EMPLOYEE OF CHRYSLER FINANCIAL. THE COMPLAINT YOU HAVE IS WITH THE DEALER. IT IS THE DEALER RESPONSIBLITY TO GIVE YOU A COPY OF THE CONTRACT AND ANY OTHER DOCUMENTS, SUCH AS WARRANTY PAPERS, BILL OF SALE AND OR TRADE IN PAPERS. THE CUSTOMER SERVICE SUPV. SHOULD OF REFERED YOU BACK TO THE DEALER THAT SOLD YOU THE VEHICLE AND SHOULD OF TOLD YOU THIS AT THE FIRST TIME YOU CALLED. EVIDENTLY THE REASON YOU PROBABLY DID NOT RECEIVE AT STATEMENT WAS BECAUSE THE DEALER DID NOT SEND THE CONTRACT OVER TO CHRYSLER AND IT WAS NOT EVEN IN THEIR SYSTEM YET. IT SOUNDS LIKE IT WAS A DEALER ISSUE AND THE CUSTOMER SERVICE SUPV. SHOULD OF SENT YOU BACK TO THE DEALER FROM THE BEGINNING AND NOT HAVE GIVEN YOU THE RUN AROUND.