- Report: #1421120
Complaint Review: CIBC VISA - Toronto Ontario
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Author Confirmed
Why?
CIBC VISA
5650 YONGE ST Toronto, M2M4G3 Ontario, Canada
Web:
https://www.cibc.com/en/personal-banking/credit-cards.html
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CIBC VISA VISA CIBC TERRIBLE CUSTOMER SERVICE LIES-DOES NOT DO WHAT THEY SAY Toronto Ontario
Report Attachments
THE MOST VILE AND DISHONEST BANK AND CREDIT CARD COMPANY ANYONE COULD EVER EXPERIENCE. WE TRIED TO USE OUR CARD WITH VENDOR ONLINE TOLD US " YOUR ADDRESS IS WRONG CARD WON'T PROCESS"
CALL INTO CIBC VISA...AND GO THROUGH ENTERING CARD TELLING ADDRESS ETC. THEN THE 3RD WORLD CUSTOMER CARE AGENT SAYS... "WHAT WERE YOUR RECENT TRANACTIONS AMOUNTS" " OH LET SEE I BOUGHT SOMETHING FOR 32.28 CENTS...AS IF ANYONE SUPPOSE TO KNOW THE EXACT AMOUNT OF A TRANSACTION.
AFTER A HEATED CONVERSATION THIS FIRST CAMEL JOCKEY SENDS US OFF TO THE NEXT BRAIN SURGEON WHO BLATANTLY NEVER ANSWERS A DIRECT QUESTION. WE EXPECTED SOME COMPENSATION FOR THIS STUPID HASSLE. ANY FORM OF GOODWILL GESTURE TO MAKE US FEEL HEARD. IT WAS LIKE TALKING TO TALIBAN ASKING FOR A DONATION TO THE SALVATION ARMY. AFTER ASKING NUMEROUS TIMES FOR HIS NAME HE COUGHS UP________. WE KNEW HE'D PUT US ON HOLD TO COVER HIS a*s WHILE HE GOES AND TELL HIS SUPER WHAT BAD PEOPLE WE ARE SO WE DECIDED TO POST THIS REVIEW ON HOLD. AS YOU CAN SEE WE HAVE BEEN ON HOLD FOR QUITE SOME TIME.
CIBC TRULY SUCKS...THEY HIRE THIRD WORLD PEOPLE THAT LIE, OUR BANKER PROMISED US A CARD WITH X DOLLAR LIMIT THAT WE WOULD RECEIVE IN A WEEK TURNS OUT IT TOOK 2 AND THEY EVEN GOT ALL THE INFORMATION WRONG AS WELL. TOOK THEM ANOTEHR 3 WEEKS TO CORRECT THAT, THAT IS AFTER THEIR BRAIN SURGEON MANAGER SAID " I WILL LOOK AFTER THIS PERSONALLY YOULL HAVE IT IN A WEEK"
THAT NEVER HAPPENED EITHER. THAN OUR CREIDT LIMIT WAS NOT WHAT WE ASKED FOR. HAVING OTHER CREDIT CARDS FOFR 40 YEARS WE SAID YOU CAN CHECK OUR CREDIT HISTORY AND LIMITS WITH EQUIFAX. WE LIVE IN A 7 FIGURE HOME WE NEED ANOTHER 4K ON THE CARD. THEY TOLD US THAT WOULD TAKE THEM 6 MONTHS TO DO AS THEY NEEDED TO SEE US MAKE PAYMENT.
CIBC IS JOKE. I GUESS THATS WHY THEY CAN USE MOVIE STARS TO ENDORS THEIR BRAND AND USE PENGUINS.
THESE PEOPLE STINK A MILE AWAY. WE PAID OFF THE CARD TOLD THEM TO STUFF IT. SURE GLAD WE DO NOT BANK WITH THESE CLOWNS. WHAT A F------------------------G JOKE. STAY CLEAR.
