Complaint Review: CIC Triple Advantage - Irvine California

Last week I signed up for freecreditreport.com and READ the fine print. I made sure to cancel within 7 days so, in result, I wasn't charged a dime.

Laurie is incorrect-must not have checked very well. You were notified TWICE that it was a trial period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of: ''From their HOME PAGE: '''IMPORTANT INFORMATION When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership. ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.''' From the 'Step 2' page where you enter your credit card information: '''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.''' Further down the page (about 2 inches on a 20 inch monitor) '''Payment Information When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.''' You were not ripped off. I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.

Laurie is incorrect-must not have checked very well. You were notified TWICE that it was a trial period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of: ''From their HOME PAGE: '''IMPORTANT INFORMATION When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership. ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.''' From the 'Step 2' page where you enter your credit card information: '''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.''' Further down the page (about 2 inches on a 20 inch monitor) '''Payment Information When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.''' You were not ripped off. I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.

Laurie is incorrect-must not have checked very well. You were notified TWICE that it was a trial period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of: ''From their HOME PAGE: '''IMPORTANT INFORMATION When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership. ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.''' From the 'Step 2' page where you enter your credit card information: '''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.''' Further down the page (about 2 inches on a 20 inch monitor) '''Payment Information When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.''' You were not ripped off. I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.

Laurie is incorrect-must not have checked very well. You were notified TWICE that it was a trial period and that if you didn't cancel your membership your account would be charged. They have had the following notices on their website for a year that I know of: ''From their HOME PAGE: '''IMPORTANT INFORMATION When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership. ConsumerInfo.com, Inc. and Freecreditreport.com are not affiliated with the annual free credit report program. Under a new Federal law, you have the right to receive a free copy of your credit report once every 12 months from each of the three nationwide consumer reporting companies. To request your free annual report under that law, you must go to www.annualcreditreport.com.''' From the 'Step 2' page where you enter your credit card information: '''Your credit card will not be charged during the free trial period. However, valid credit card information is required to establish your account.''' Further down the page (about 2 inches on a 20 inch monitor) '''Payment Information When you order your free report here, you will begin your free trial membership in Triple Advantage SM Credit Monitoring. If you don't cancel your membership within 9 days of enrollment, you will be billed $14.95 for each month that you continue your membership. If you are not satisfied, you can cancel at any time to discontinue the membership and stop the monthly billing; however, you will not be eligible for a pro-rated refund of your current month's paid membership fee.''' You were not ripped off. I do find it amusing that the clowns at freecreditreport.com don't seem to know if it is a 7 (seven) day or 9 (nine) day free trial. Perhaps someone would should point this out to them.

I also investigated Free Credit Report.com and did not sign up when I realized you had to sign up for their credit monitoring program to get it "FREE". The 1st 30 days are free - but if you do not cancel within those 30 days you are charged.

http://www.freecreditreport.com/ (found on first page) IMPORTANT INFORMATION When you order your free report here, you will begin your free trial membership in Triple AdvantageSM Credit Monitoring. If you don't cancel your membership within the 7-day trial period**, you will be billed $14.95 for each month that you continue your membership.

Jessica, If you took just 2 seconds to actually read what you were agreeing to you would not have had this problem. The terms are clearly disclosed on that site. And, think about something, just common sense here. If something is "FREE", wouldn't a red flag go up when they ask you for a credit card number? Think about this. Use common sense. Pay attention. Whenever someone uses the word "free", you need to automatically ask "how much is "free" going to cost me?

FREE isn't tells us where to bill you. For the REAL free once a year credit report visit ftc.gov.

FREE isn't tells us where to bill you. For the REAL free once a year credit report visit ftc.gov.

FREE isn't tells us where to bill you. For the REAL free once a year credit report visit ftc.gov.

FREE isn't tells us where to bill you. For the REAL free once a year credit report visit ftc.gov.