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  • Report:  #336218

Complaint Review: CIC*Triple Advantage - FreeCreditReport.com - Experian - Internet

Reported By:
- Erie, Pennsylvania,
Submitted:
Updated:

CIC*Triple Advantage - FreeCreditReport.com - Experian
FreeCreditReport.com Internet, U.S.A.
Phone:
877-481 6825
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I signed up at FreeCreditReport.com to get a "FREE" credit report. I remember requesting the Free Report. I do not remember authorizing a monthly charge of $12.95!

Stay away from the web site! When I called to find out why I was being charged, I was given the same story as everyone else. "It is clearly stated that there will be a monthly fee if you do not cancel within 30 days." Clearly stated in some 19 pages of fine print!!

I documented the Date, Time, Name, Employee ID, and Reference number from the person I talked to at (877) 481-6825. "Paul" could only cancel the service and refund one month fee to me. If I want the rest of my money I have to write to:

Consumer Relations Group

Attn: Consumer Info

PO Box 19729

Irvine, CA 92623-9729

to request a refund of all my money!

Ellen

Erie, Pennsylvania

U.S.A.


1 Updates & Rebuttals

Robert

Buffalo,
New York,
U.S.A.
It is clearly stated...

#2Consumer Comment

Mon, June 02, 2008

""'It is clearly stated that there will be a monthly fee if you do not cancel within 30 days.' "" Indeed it is on their website home page. The only website to obtain your free annual credit report IAW the FCRA is www.annualcreditreport.com.

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