- Report: #140071
Complaint Review: Cingular ATT Wireless - Wichita Falls Texas
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Cingular ATT Wireless
4300 Kell Blvd Wichita Falls, 76309 Texas, U.S.A.
Phone:
800-947-5096
Web:
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Cingular ATT Wireless ripoff requesting money for already paid and nonexistent, already paid charges without sending an actual bill Wichita Falls Texas
I closed my account with Cingular in late December. My company offered to give me free phone service through Verizon and handled the payment of the $180 early cancellation fee. I paid the final monthly bill in early January 05 and never recieved a bill since then.
Suddenly a couple of weeks ago I recieved a "payment request" from Cingular telling me I have $285 due immediately. I called them and they agreed to send me a detailed billing summary.
The summary arrived in a large envelope. All it showed was my final monthly bill of approximately $39, which I paid (have proof on my credit card statement). A few days later I recieved a letter from a collection agency telling me I have to pay them $335!
To sum it up:
1. Closed account, paid all fees required at the time
2. Recieved no bill since the final payment early January 04
3. Suddenly I owe $335?!
A similar incident has happened to my mother who cancelled her AT&T account and paid in full almost a year ago. Around the same time I got the "money request" from Cingular, she got a letter from a collection agency demanding nearly $300! Seems like these people are out to squeeze every last time from dissatisfied customers who have decided to switch to other services.
Kyle
Carlstadt, New Jersey
U.S.A.
Suddenly a couple of weeks ago I recieved a "payment request" from Cingular telling me I have $285 due immediately. I called them and they agreed to send me a detailed billing summary.
The summary arrived in a large envelope. All it showed was my final monthly bill of approximately $39, which I paid (have proof on my credit card statement). A few days later I recieved a letter from a collection agency telling me I have to pay them $335!
To sum it up:
1. Closed account, paid all fees required at the time
2. Recieved no bill since the final payment early January 04
3. Suddenly I owe $335?!
A similar incident has happened to my mother who cancelled her AT&T account and paid in full almost a year ago. Around the same time I got the "money request" from Cingular, she got a letter from a collection agency demanding nearly $300! Seems like these people are out to squeeze every last time from dissatisfied customers who have decided to switch to other services.
Kyle
Carlstadt, New Jersey
U.S.A.
