• Report:  #1368

Complaint Review: Circuit City - Phoenix Arizona

Reported By:
- mesa,, az,

Circuit City
Phoenix, Arizona, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I bought a sound system for my car from Circuit City. I purchases a package including 2 10 inch speakers, a speaker box, an amplifier, and wires. It all came to about $1000. I had the technitians install my sound sytem for free, as part of the cost of the merchandise. i was promised that the installation was guaranteed for as long as I owned my car. Well, within one month of light use, I was down to the factory speakers, and only one of my sub-woofers was working. i took it back to Circuit City, and they said that somebody had toyed with the wiring, causing the $500 amplifier to be destroyed along with the $150 speaker. They refused to take any action because I could not prove that it was thier mistake. They said that thier 'profesional technitians' would never make such an obvious mistake, so it must have been tampered with by me, thus voiding the warranty. Well, I never touched the speakers let alone play with the wires. So I got screwed out of $750. I really cannot afford that, I am a college student, and it took me a REALLY long time to save up that money, and now it is just thrown away thanks to Circuit City. If you buy anything from them, DO NOT allow them to install it.

1 Updates & Rebuttals


one of the worst places to go to for car audio!

#2Consumer Comment

Wed, December 10, 2003

Why did you tamper with the system? That was a bad idea! Just kidding, but why on earth did you go to circit city? They are probably one of the worst places to go to for car audio! Go local small shop they will be so much cheaper and better! For a thousand bucks I hope that you got some incredible components, thats a lot of money when you caould have probably spent like 600 at a local store and got something to THUMP! What brands and models were these components? Was the rms on that amp 500 or was that its peak? One channel amp or 2, did the y bridge it if it was a two channel?

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!