Back Office
San Marcos,#2UPDATE Employee
Fri, August 24, 2007
I was able to look up your account from the information included in this complaint. I successfully located your applications. 1st on December 21 2006, and 2nd on December 27th 2006. The December 27th Application was treated as a Duplicate and was not processed. Unfortunately, I was unable to verify your claim of the funds you claim you have paid. The only transaction attempt we show is the application administrative debit for the $39.96 admin fee, which the system does automatically at the time you apply, and uses the information you supply on the application form. On December 22nd 2006, the system entered the debit and on December 28th 2006, the transaction was returned for a invalid account number, and your account was declined for supplying incorrect information in your application. No further processing or communications were made after a decline email was emailed on December 29th. 2006. Business Office