- Report: #75986
Complaint Review: Circuitmicro.com - Lake Forest California
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Author Not Confirmed
Why?
Circuitmicro.com
26242 Dimension Dr. #230 Lake Forest, 92630 California, U.S.A.
Phone:
949-460-7866
Web:
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Circuitmicro.com ripoff took money received no computor Lake Forest California
I was looking to buy a new computor and I found circuitmicro.com wed site. They offered easy finance and low payments. On July 22, 2003 I filled out the application and I received a phone call and all the paper work to sign. I sent it all back when the time
frame and I accepted the bank draft for the 3 down payment for a total of $900.00. Since my computor has been going out I spoke to Randy (salesperson)and I asked if I'd pay my down payment faster would I get the computor faster and he said yes So I allowed them to take out the money from my account. By August 20,2003 they took the final payment of the down payment. I have
been calling them since and have not received my computor.
Every time I call the answer machine is on and they won't return my calls. And when I do talk to them they always say they haven't received the shippment. So I asked to change my computor to a cheaper model and Randy asked me to look for a new one and call him back. I tried to call for 3 days and no one would answer. Finally I got through and he said he'd send me a new
form to sign since I had changed my order. After about two weeks I called and Randy said he forgot but he'd send it right then.
I told him I was tired of waiting and I needed my money back, to get another computor here in Texas. He advised me it would probably take the same time to get my money back, as to get the computor in, and it would be better to wait for the computor.
I asked him questions about the computor he couldn't even remember who and what it was about. I think since I'd been talking to him atleast twice a week he would know who I was by then. To this day I have not received a form, a phone call, or a computor and I'm out $900.00 and no computor. December 27,2003
Romana
ROCKSPRINGS, Texas
U.S.A.
frame and I accepted the bank draft for the 3 down payment for a total of $900.00. Since my computor has been going out I spoke to Randy (salesperson)and I asked if I'd pay my down payment faster would I get the computor faster and he said yes So I allowed them to take out the money from my account. By August 20,2003 they took the final payment of the down payment. I have
been calling them since and have not received my computor.
Every time I call the answer machine is on and they won't return my calls. And when I do talk to them they always say they haven't received the shippment. So I asked to change my computor to a cheaper model and Randy asked me to look for a new one and call him back. I tried to call for 3 days and no one would answer. Finally I got through and he said he'd send me a new
form to sign since I had changed my order. After about two weeks I called and Randy said he forgot but he'd send it right then.
I told him I was tired of waiting and I needed my money back, to get another computor here in Texas. He advised me it would probably take the same time to get my money back, as to get the computor in, and it would be better to wait for the computor.
I asked him questions about the computor he couldn't even remember who and what it was about. I think since I'd been talking to him atleast twice a week he would know who I was by then. To this day I have not received a form, a phone call, or a computor and I'm out $900.00 and no computor. December 27,2003
Romana
ROCKSPRINGS, Texas
U.S.A.
1 Updates & Rebuttals
Randy
Lake Forest,California,
U.S.A.
Your cancellation will be processed under the company's policy guidelines
#2REBUTTAL Owner of company
Fri, April 23, 2004
Please read the refund policy. Also I am sorry for not remembering who you are. Please realize that we have over 200 applicants on daily basis. I do the best I can to remember, but it is next to impossible to remember that many people. I am sorry if I hurt anyone's feelings, it was not intentional. I do apologize. A lot of people call once or twice a week, and I still can't remember them. Your cancellation will be processed under the company's policy guidelines.
