- Report: #587048
Complaint Review: CIT Group - Consumer Finance - Oklahoma City Oklahoma
Reported By:
Anthony Gendron -
Shirley, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CIT Group - Consumer Finance
Oklahoma City, 73124 Oklahoma, United States of America
Phone:
8007729760
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CIT Group - Consumer Finance Raised Interest Rates and Called Continuously and Callers were extremely rude Oklahoma City Oklahoma
I purchased a camper in 1999 and the company that sold it to me went out of business one and half years later. I was laid off and called CIT to inform them that I was unable to make a payment on the camper. They immediately starting calling after the payment was late and refused to listen to my story.
I was so nervous about this because they were so rude that I re-financed my home to make a very large payment. The payment never showed up and my credit was ruined and showed the payment rising with higher interest rates tacked on. I dumbly re-financed one year later to get them off my back. They even contacted a family member and hounded her even though the account was paid. And the same problem happened again. The camper was paid but they never acknowledged it. I have not heard from them in over four years, because the account was, in fact paid in full, but because they did not acknowledge payment it still shows on my credit and I cannot obtain a clear title in order to sell this recreational vehicle. In fact, as nice as this camper is that I purchased, I can't stand looking at it some times because of all of the aggravation with this company.
This company is not only crooked, but they are rude on top of that. They are an awful, awful company.
The camper I paid $10,000 for initially really cost over $30,000 with the two re-finances I dumbly did just to get rid of their rude phone calls. I was plain dumb but I felt forced. I also did not want it repossessed for fear it would hurt my credit, which they managed to do anyway. Now with the economy the way it is I can't even sell my home to downsize because I'm overextended from re-financing twice. I shouldn't have done that but I at least thought I could sell the camper and recoup some of my losses. But I can't do that now either. At one point I finally asked them to re-po it because they were driving me so nuts, and believe it or not they hung up on me.
I think the whole company is crazy.
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Okay...
#2Consumer Comment
Tue, March 30, 2010
Finance companies hear "stories" all day long, and quite frankly they could care less. Because EVERYONE who calls has a "story", and a good percentage of those stories are exagerations to out right lies. It is impossible for them to determine who is telling the truth, who is exagerating, and who is outright lying.
I have not heard from them in over four years, because the account was, in fact paid in full, but because they did not acknowledge payment it still shows on my credit and I cannot obtain a clear title in order to sell this recreational vehicle.
You have not heard from them in 4 years. So what have you done to contact them?
I would have expected that if you thought you paid it in full, and didn't get the title in a couple of months(let alone 4 years), that logic dictates that you should have been in contact with them wondering what is going on. So you need to contact them ASAP to find out what they say you owe, and to get an accounting of the payments made.
If they missed a payment that you can show you paid, then you need to go after them to correct it. If it is something like additional late fees or interest that you didn't account for because you were late then you are going to have to take care of those.
As for your credit report, it depends on exactly what you think is inaccuate. First even if your credit report shows you owe nothing, until the bank signs off on the title you can not sell the vehicle, which is why you have to deal with the bank first.
If they are reporting things such as late payments, those don't go away even once paid off. Because that shows your HISTORY, and your history will remain for 7 years. If after you get everything fixed with the bank, and your report is still showing wrong balances, then you can dispute it with the Credit Reporting Agencies.
