- Report: #1091022
Complaint Review: Citi Bank credit card - Sioux Falls South Dakota
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Author Not Confirmed
Why?
Citi Bank credit card
po box6500, Sioux falls, SD 57117 Sioux Falls, 57117 South Dakota, USA
Phone:
888-766-2484
Web:
www.citicards.com/aadvantage
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Citi Bank credit card I applied for the Citi Bank cc annual fee 95.00 because I was going to get priority boarding on American Airlines. Have the original contract the card came with as well as the breakdown from where the card was attached to the paper. Clearly states priority boarding. I received a letter from Citi that it is group 1 boarding and not priority. I faxed over all my info only to be told sorry you only get group 1 boarding!!! Priority boarding with group 1 is not priority boarding. Very misleading. Sioux Falls South Dakota
I applied and received a Citi cc that gave extra perks with an annual fee of 95.00 because I was going to get priority boarding on American Airlines. Got a letter from citi that I am getting group 1 boarding so I called them to ask why not Priority boarding. They asked me to fax my contract over to them to review. I faxed the original contract mailed to me and also the paper the card was stuck on clearly stating priority boarding. Now they are saying priority with group 1. That is not the same if you know the difference when it comes to boaerding at any airline. They will not honor their agreement and I went and canceled the card. Very disappointed. Very misleaduing and fraudulent in my eyes. They should not advertise goods they can not produce.
