Complaint Review: Citi Financial - Lewisville Texas

According to the Federal Debt Collectors Privacy Act, they can call as many times need be until they get a hold of the primary or secondary borrower. Once they talk to you and you identify yourself, they can't call you again THAT DAY. They can call you again the next day until your account is brought current or there is a check dated for the end of the month. Read the contract and the terms of the contract. There is daily interest rate, they don't report to the credit bureau that you are late until 30 days past due, but there is daily interest rate as well as an APR. And if you want them to stop calling you, you need to contact them in writing to cease and desist with an attorney. All you have to do is pay your bill. If you don't pay your car, I'm sure you would be up for a repossession. If you don't pay for your mortgage, I'm sure you would be up for foreclosure (after several months of course). If you can't afford to pay for your bill, make arrangements, don't just hang up when they call you. Keep in mind, any arrangements have to be within the month. If you go past that, you will be charged late fees and your daily interest will also add to the loan. Pay your bills.

There are three credit insurance products that we offer. Unemployment, Disability and Life. Our standards are to explain what each product does, let you know that the products are completely optional and then let you make an informed decision about them. When you were offered unemployment, you should have been told that unemployment covers you if you lose your job through no fault of you own for a period of x days (state depending). Mainly it serves the needs of people worried about layoffs, strikes and getting your job sold overseas. The disability product WHICH YOU MUST HAVE BEEN OFFERED would have covered any illness or injury that would have rendered you unable to work for a period of x days (state dependent) retroactive to the first day and until you return to work.

also. adding to my original report, I would like to add these facts. I work for a very large employer, and I have posted this experience with Citi Financial for anyone considering a loan to see. I have also read about companies on the internet taking negative reports and putting them on page 2-etc when you do a search about the company. So unsuspecting future borrowers will not see the negative things Citi Financial does to their customers/debtors. You will become an instant debtor in Citi Financial's eyes the day your payment is late. They will try to harass you into refinancing the loan so they can get you on the hook for more money owed. When that doesnt work, they will start their harassment campaign. If you are honest with Citi Financial and tell them before your payment is late your circumstances, they will use any and all that information as a means for harassment, embarrassment. You cannot be honest with them because they are not a law abiding organization. The left hand doesnt know what the right hand is doing. They act dumb when you tell them their corporate office is harrassing you along with the local office. Then they forward your information to an attorney Rex Kesler so he can join in on the harassment campaign. In the meantime I had my account caught up, like I told them I would, when I got paid, they would get paid. I encourage them to show up on my property in an effort of "self help" in the meantime. It would make my year.

I am a former collector/skip tracer. I didnt add this in my original report. I did say this, I was up front and honest with Citi Financial about my temporary situation. They used all the information I told them about my temp situation against me, to try to bully, harass, coherse me into borrowing more money to pay them, to "refinance". Do not fall for these people and their moraless, lawless tactics. If you are considering a personal loan, do research before applying for the loan. These people are notorious for what they did to me. They do it to anyone and everyone. Then lie out of their teeth when confronted about it. Record each and every phone conversation. Tell them at the beginning of the call you are doing just that. If Citi Finanical sends you some of their "please let us lend you some money" letters in the mail, throw them away. As others have stated, they charge $20.00+ for "unemployment insurance" that is worthless. Any reputable lender has insurance that pays when you are off work and unable to work. Their insurance is only good if you are unvoluntairly terminated from your job. This was my only creditor doing all these lawless collection tactics. All my other creditors had insurance for unemployment, that was just that. Or they allowed me to divert a payment. No reputable lender calls you at your job asking you to borrow more and more money, this is what Citi Financial does on a regular basis. If you pay on time for a certain period. they call and entice you into more and more debt with them. Then tell you how you are saving money, because they are lowering your interest rate. If you dont fall for their bulling tactics, they will get their big bad attorney to send you a harassing letter, threatening "self help" to any collateral, when they cant touch anything without a judgment first. How these bogus people sleep at night is what I truly wonder. My situation was temporary, I have read the horror stories of what they do to people that loose their jobs permanently and didnt purchase their worthless insurance. I am open to a class action suit against these people. I have evidence of everything I am saying.