Elance
Internet,#2Author of original report
Tue, December 04, 2012
After filing this complaint with the Consumer Financial Protection Bureau and the Better Business Bureau, Citi responded by stating the fee is valid but as a "one-time courtesy" they have refunded the fee back to me.
While I am still upset that they are standing behind the practice of charging fees not in their fee schedule I am at least happy that they refunded the fee. In the future I will not try to use the card for any more cash advance transactions.