- Report: #305723
Complaint Review: Clarisoft Technologies - Portland Maine
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Clarisoft Technologies
79 Bramhall Street, #2C Portland, 04102 Maine, U.S.A.
Phone:
207-450-2975
Web:
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IMonitorPC By Clarisoft Technologies, Deceptive as to if product will be useable to the average buyer Portland Maine
I purchased the software IMonitorPC to monitor the activity of teenage children while on the PC. A great deal of time was spent installing the product as the Norton AntiSpy program would keep uninstalling the product. I went to the Symantec website and they classed this as a spy product as follows:
Updated: December 17, 2007 12:38:46 PM
Type: Spyware
Version: 12.0
Publisher: Clarisoft
Risk Impact: Medium
Systems Affected: Windows 98, Windows 95, Windows XP, Windows Me, Windows Vista, Windows NT, Windows Server 2003, Windows 2000
BehaviorSpyware. IMonitorPCPro is a spyware program that records keystrokes and conversations from instant messaging clients. It also captures screen shots which are sent to a remote user.
The President of the company answered my querie to the company as to my dilema with a weak answer and did not offer to refund my money.
His answer was:
"We wrote Symantec few times, and are trying to resolve the problem. When I get some new information from them, I will convey it to you. Once we get this resolved you will be able to view the hardware fingerprint and we can generate the activation code. I am sorry about this inconvenience, but I do not see another solution right now (unless you go with another Antivirus software; we use Panda and have no problems with it).
Please let me know if you have other questions, and will try to help as best as we can.
Bogdan Bucura, CEO"
Carolyncaf
, Texas
U.S.A.
Updated: December 17, 2007 12:38:46 PM
Type: Spyware
Version: 12.0
Publisher: Clarisoft
Risk Impact: Medium
Systems Affected: Windows 98, Windows 95, Windows XP, Windows Me, Windows Vista, Windows NT, Windows Server 2003, Windows 2000
BehaviorSpyware. IMonitorPCPro is a spyware program that records keystrokes and conversations from instant messaging clients. It also captures screen shots which are sent to a remote user.
The President of the company answered my querie to the company as to my dilema with a weak answer and did not offer to refund my money.
His answer was:
"We wrote Symantec few times, and are trying to resolve the problem. When I get some new information from them, I will convey it to you. Once we get this resolved you will be able to view the hardware fingerprint and we can generate the activation code. I am sorry about this inconvenience, but I do not see another solution right now (unless you go with another Antivirus software; we use Panda and have no problems with it).
Please let me know if you have other questions, and will try to help as best as we can.
Bogdan Bucura, CEO"
Carolyncaf
, Texas
U.S.A.
