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  • Report:  #549202

Complaint Review: clickdvdmedia - Internet

Reported By:
Marilyn - Hanceville, Alabama, United States of America
Submitted:
Updated:

clickdvdmedia
Internet, United States of America
Phone:
6477229393
Web:
clickdvdmedia.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered a Northern Exposure dvd set back in November and charged to a credit card. After a couple of emails from a Tracy Wallace and an Amanda Lancaster I received the order (around December 30).

The box the dvds came in was beat up and no return address printed on it. The dvds are obviously recorded off various tv stations, poor quality, and episodes are missing.

I responded to their last email requesting a return address but I doubt I hear back from them. I contacted my credit card and put the disputed the charge.



1 Updates & Rebuttals

Marilyn

Hanceville,
Alabama,
United States of America
Update on original report

#2Author of original report

Tue, January 12, 2010

I did receive a response from my email requesting a return address to return the Northern Exposure dvds. The email stated the dvd collection they sent me was a fan collector's version and that it was not necessary for me to return the dvds. They also stated I would receive a refund but also wanted the last four digits of the credit card I used. Yeah, like I am going to do that!

 

I called my credit card company and informed them of the email and of course they agreed do not give out the numbers. Also they stated my card should be credited for the amount on the next statement.

 

The next day I received another set of the same dvds!

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