29466
Mt Pleasant,#2Author of original report
Wed, May 02, 2012
Groupon refunded my money..........all I lost is time, which I deem valuable.
You can say whatever you want, but I take care of myself and if I had three facials in three WEEKS, then so WHAT?? You are going to give me a hard time for taking care of my skin? You are a phony and I hope that people read what you did and go to a dermatologist office to get REAL facials done.
Deborah
United States of America#3REBUTTAL Individual responds
Sun, April 22, 2012
I have your intake to which you signed stating all the things I said and again the machine message of you canceling
I used a Clarasonic brush on your face as I stated and told you it was not microdermabrasion . Actually 3 times I had to tell you . As you kept saying this doesn't feel like microdermabrasion . There can be no bleeding from a Clarasonic brush
I will not argue with you as I told you when you drove up and accosted me that I will not scream or yell wih you. You know the truth as well as I do and others. There was the owner directly inside the window I sat in front of watching and listening
I shall not continue. Truth wins out and I wish you the best someone that goes for 3 facial treatments to 3 diff places in one week
( supposedly keeping the appt with me after I scared you and scarred you then going to face logic to get same treatment then to urban nirvana yesterday) is in need of something I can not nor will not provide
Good luck to you in your future endeavors
29466
Mt Pleasant,#4Author of original report
Sun, April 22, 2012
50 units of Botox?? 70% glycolic every night? My face would be paralyzed and completely stripped!
I wash my face with a gentle cleanser and I have not had Botox in my forehead in over 4 months.....and it was about 12 units...very little.
Also, there was NOT anyone outside when you were verbally assaulting me. I also did NOT cancel my appt yesterday, I showed up 20 mins early. I also NEVER said I was happy with the Nu Face and also voiced my displeasure when I spoke to you again. You told me that I didnt really have any skin to tighten. If that was the case, why would you even use the thing on me? You even told me you had it on FULL STRENGTH to try to get an effect. Also, explain why I had a scab on my face the next day, for a week. You said it was microderm that you were using.
I tipped you bc I am a good person and always tip someone that service's me. I am not a rude person, nor did I ever call you names, until now, I am telling you, you are a sociopath.
I have had facials in the past and have never had such an experience as what you gave me. From now on, I will only get them done at a dermatologist office, bc at least I know that THEY know what they are doing!
You could have offered me a different service or maybe product, in exchange for the Nu Face, but instead, you became aggressive and confrontational in the parking lot, when I was walking up. I had not even had a chance to say anything and you left me dumbstruck.
If you are too cheap to return my UNused portion of the Groupon, then I guess I will be justified when you lose more than that in business :)
You can try to tell lies about me, but you know what you did and I know the truth! Good luck and bless your heart......you are going to need it.
Rachel
chaRLESTON,#5REBUTTAL Individual responds
Sat, April 21, 2012
Hello First off let me start with the fact i am not full of juvaderm. LOL. Secondly as for this report. i have the phone message that Lauren Left saying she was not coming in and wanted her money back that was left a half hour before her appt.
The first appt i did not do a microderm, i used a clarasonic brush with a skin polish to exfoliate her. there was absolutely NO bleeding. the client also said at the end when handed a mirror how happy she was. she said she saw results immediately. She also had told me she had over 50 units of botox in her forehead alone, so i said i would not do the forhead area. she also said she was going through IPL and i advised she may want to wait, to which she said no i want it now. I was also told by her she uses 70% glycolic acid personally at home on her face( where she gets it from i do not know, but only a DR. can get that strength.) and uses a " at home micro dermabrasion machine, and retin a all over EVERY NIGHT!!
She insisted upon this treatment as I said, then was happy, even tipped me $20. who tips $20 when "scared" or "afraid and bleeding"?
this woman also missed her second appt and when she called( a half hour after the time) told me she really wanted to come because she was happy with the treatment. All went downhill from there when i told her she needed to reschedule as it was not fair to the next client. she then called me names and said if i have to reschedule i will.
she then went to ANOTHER place to get the same treatment she claims did not work? is there any sense in that?
I have never attacked anyone and when i explained that she missed one appt and then cancleed this i could not giver her her money back she then attacked my looks ( i was in a major car accidednt 4 years ago and have been going through reconstructive surgery) i still told her i can not help her and this was not a good fit for her. How could I attack her when she pulled up in front of the business and tattacked me as the business owner watched.?
Obviously from the character assasination and name calling i did the correct thing. I have many, many clients that will attest to the fact this works and they are truly happy with not only the results but with me as well.
I can not give money back to a groupon because groupon takes 1/2 and has not paid me anyway yet. she would have had to take this up woth them no matter whom she was getting services with.