- Report: #1400376
Complaint Review: CNAC -
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CNAC
USA
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Tell us has your experience with this business or person been good?
CNAC Horrible Pittsburgh PA Pennsylvania
Purchased a car from JD BYrider in April 2017, even though it's a high payment and high interest I was happy to get approved. Had some bad luck with vehicles , anyway been paying on it for 6 months , late by one day 1 time , which they don't give a grace period . Every payday they call me and harrass me for the payment so I get tired of it and told them to please stop bugging me I'm at work , they payment will be made after work like always. So the lady on the phone became very rude so I told her how I felt and told her please do not call me, that was at 11am so after work 245pm I made the payment online for 183.99 they took my money out like always figured everything was fine, then Monday started getting calls and emails for my payment that I had already paid , they told me I did pay it but later on that day I called and asked for a refund , which never happened , so I had to call and speak to this rude lady again , had more choice words for her so she laughed like an idiot , got my bank statement , showing the payment was taken out and never refunded, faxed it to them , spoke to another person the day after . They told me again they refunded the money because I called in and asked for a refund. All of the conversations were recorded EXCEPT the one that I supposedly called in and asked for a refund . So where did my money go? Days goes by still no refund and they keep calling my work and family to locate me , which they have my number .
2 Updates & Rebuttals
Robert
Irvine,California,
USA
And?
#2Consumer Comment
Sat, September 16, 2017
You are with a SUBPRIME lender, this is a lender who will provide loans to people who could not get a loan from a regular lender if their life depended on it because they have not proven they can handle credit. Where based on the fact that you were just "happy" to get approved, my guess would be that you fall into this category.
You have not proven you can be trusted..and NO 4-5 months of payments does not give you any creditibility. As such they are going to be very persistant to make sure they get THEIR money back. If you don't like it then make your payment BEFORE they would call. Why did you have to wait until AFTER work? Why can't you pay it online BEFORE you go to work?
As to your payment HOW did you fund it. That is did you use a Debit/Credit card or did you enter in your actual Checking Account Information? Is this a different way than you paid before?
Jim
USARefund?
#3Consumer Comment
Sat, September 16, 2017
You made the payment. Why do you think you would be ENTITLED to a refund of that same payment?
