Jeff
Phoenix,#2Consumer Comment
Thu, December 14, 2006
I just wanted to let you know I just recently had a similar experience at this location. After taking my brand new 4runner in for a wash, they proceeded to scratch the privacy glass that cam with my vehicle. I didn't go back right away because I had to go out of town on business, but when I did, "Josh" seemed amazed that that would have happened. He then retrieved "Tyson" for me to speak to. He listened to me and then proceeded to explain how I must have done this when I lowered the window, which I haven't done. He then told me there was no way that it would have happened at their location. Needless to say, I paid the $650.00 out of my own pocket to replace the window. Rest assured, that company won't see another dime of my money.