- Report: #1259715
Complaint Review: Coconut Petals Day Spa - Jacksonville Florida
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Author Confirmed
Why?
Coconut Petals Day Spa
6251 Phillips Hwy Jacksonville, 32216 Florida, USA
Phone:
(904) 414-3558
Web:
www.coconutpetals.com
Categories:
Business Rating:
(0)
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Coconut Petals Day Spa GroupOn Scam Jacksonville Florida
Purchased GroupOn offer for $55 package of three 90-minute massages from a "Coconut Petals Day Spa". The Cocounet Petals Day Spa website claims them to be located at 6251 Phillips Highway, Jacksonville, FL 32216. Used the website's appointments app to schedule 3 massages. Tried to call the phone number in ad (902-414-3558) in order to determine a specific suite address as the physical location is a tiny strip mall with a half-dozen businesses. Whe unable to reach the business by phone and hearing from other persons who had purchased package that it was a fraud, became suspicious. Checked the Duval County business records for either a DBA ("doing business as"), business tax, or business license registration for "Coconut Petals" and found no registrations. Now very suspicious, checked Florida Board of Massage Therapy (floridasmassagetherapy.gov) registration for the massage parlor business or any of the four alleged massage therapists which reservation app schedules. There was no massage parlor license shown as required by law and no massage therapist licenses found for the four alleged therapists. Likewise, the online website for Coconut Petals day spa fails to display a massage parlor license (MM-xxxxx) or a massage therapist license (MA-xxxxx). I submitted request for refund on GroupOn website and got unsatisfactory email back with link to read about the GroupOn Promise. Believe the local GroupOn has sold many hundreds of these Coconut Petal day spa "deals". BTW, this is last item I will ever buy from GroupOn. The only way to contact them is via email on their website, so if you have a problem they're near worthless in my opinion in a prompt and courteous resolution.
