Mechele Smith
Las Vegas,#2Consumer Comment
Sun, August 18, 2013
I am similarly going through something like this with financial aid. I have returned to school after many years. I was granted aid and even loans. I attended Summer semester and received an A and B for grades. I was told thru email prior to the summer starting that I was on warning for my gpa. Well I had a 2.1 after the grades came in . I called the aid office numerous of times just to make sure my aid was ready to go and to make sure my grades came in . I even worked pretty close to several people there. One week before school is starting I was told that I was being suspended for my pace? My pace? No one ever told me about that after the millions of times I called and was told everything was ok . One person caught this just now and the other twenty people In eight weeks didnt see this? Being very upset I called Everyone. No one cares , saying its not their dept to just wait and see what happens. That was from the so called counselor . I finally ended up calling the dept that runs financial aid and asked to talk to the Head that runs it. She told me for two days he wasn't in and I had to keep calling. The last answer I got from his assistant was "why do you keep calling everyone" I was shocked and told her because I need answers to why I wasn't told until the last minute that I would be suspended . She almost delighted in telling me that yes I was like a hundred other students. She was also gracious Enough to say I would be the first to be suspended. Prob cause she was tired of me calling. When I asked her why she had not let me talk to the doctor she asked me did I expect for him to just fix it for Me?? How dare me to possibly think of getting help huh. I was thinking . To make a long story short . I'm left to scrape up money for Fall that I don't have because of bad info given to me a couple dozen times.At this point I really wish I knew where to turn now. I was totally strung along . Btw I could have even taken loans out in the Sunmer when I had a chance but ohhh no the reps said no need beacuse my Fall aid was there. So where does this leave me?? Out by myself ! Csn Staff and Depts could care less about me getting aid , and being misinformed for months . Try it give em a call similar to mine and prepare to be shocked. If anyone can help me please email I'm still upset . (((ROR redacted)))