- Report: #405167
Complaint Review: ColonMed700.com POMACAICLE - Glendale California
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Author Confirmed
Why?
ColonMed700.com POMACAICLE
3600 Ocean View #2 Glendale, 91208 California, U.S.A.
Phone:
866-360-1477
Web:
N/A
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Business Rating:
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ColonMed700.com, POMACAICLE, 15-day trial is a Scam-Buyer BEWARE (YOU CANNOT CANCEL) Glendale California
After the initial 15 days, my account went to automatic program shipments. On 12/02/08 ColonMed700 billed me $88.97. On 12/11/08 I received 2 bottles of ColonMed700 product. On 12/12/08 I tried to call merchant, could not get through. On 12/13/08 I started a string of emails (to [email protected]) requesting RMA# as per the terms described above. Merchant refused to provide RMA# for product to be returned and full credit refunded. My last email to merchant stated my intention to see legal remedy and confirmation from BBB that Merchant's business practices were in fact legal. Merchant has offered to refund $34.99 (half) of product charge, but still refuses to provide RMA# for return and full refund. The terms do not state that consumer cannot return prod 'AT ALL', but that is what the merchant is insisting now.
NOTE you will be billed the $88.97 BEFORE the product actually ships to you. The trial period will end before the recommended product cycle is complete. The whole business is rip-off. They get you to try the trial bottle, but will bill you before you can fully test the product. The phone number they provide for cancellation does not work and their email response is slow.
Do not try the ColonMed700 trial Rip-Off!
Cbohon
ANAHEIM, California
U.S.A.
NOTE you will be billed the $88.97 BEFORE the product actually ships to you. The trial period will end before the recommended product cycle is complete. The whole business is rip-off. They get you to try the trial bottle, but will bill you before you can fully test the product. The phone number they provide for cancellation does not work and their email response is slow.
Do not try the ColonMed700 trial Rip-Off!
Cbohon
ANAHEIM, California
U.S.A.
4 Updates & Rebuttals
Serge With Genix Labs
Glendale,California,
U.S.A.
ColonMed 700
#2UPDATE Employee
Thu, February 05, 2009
It does show on my database that you were issued an rma # through the billing dept and is authorized to send the product back for a full refund.Our terms do state that you are charged when your product is shipped. The phone number to our customer support line is a working phone number connected to our call center, Were we have over 20 representatives answering calls in the order they are received. I do apologize for this inconvenience, if you would go ahead and email me with your information and I would gladly help you with anything you need. Email: [email protected] Thank You, Serge Reynolds
Serge With Genix Labs
Glendale,California,
U.S.A.
ColonMed 700
#3UPDATE Employee
Thu, February 05, 2009
It does show on my database that you were issued an rma # through the billing dept and is authorized to send the product back for a full refund.Our terms do state that you are charged when your product is shipped. The phone number to our customer support line is a working phone number connected to our call center, Were we have over 20 representatives answering calls in the order they are received. I do apologize for this inconvenience, if you would go ahead and email me with your information and I would gladly help you with anything you need. Email: [email protected] Thank You, Serge Reynolds
Serge With Genix Labs
Glendale,California,
U.S.A.
ColonMed 700
#4UPDATE Employee
Thu, February 05, 2009
It does show on my database that you were issued an rma # through the billing dept and is authorized to send the product back for a full refund.Our terms do state that you are charged when your product is shipped. The phone number to our customer support line is a working phone number connected to our call center, Were we have over 20 representatives answering calls in the order they are received. I do apologize for this inconvenience, if you would go ahead and email me with your information and I would gladly help you with anything you need. Email: [email protected] Thank You, Serge Reynolds
Serge With Genix Labs
Glendale,California,
U.S.A.
ColonMed 700
#5UPDATE Employee
Thu, February 05, 2009
It does show on my database that you were issued an rma # through the billing dept and is authorized to send the product back for a full refund.Our terms do state that you are charged when your product is shipped. The phone number to our customer support line is a working phone number connected to our call center, Were we have over 20 representatives answering calls in the order they are received. I do apologize for this inconvenience, if you would go ahead and email me with your information and I would gladly help you with anything you need. Email: [email protected] Thank You, Serge Reynolds
