Cacharel
Dillonvale,#2Consumer Suggestion
Thu, May 31, 2007
I have found the number to talk to a real person for BMG OR COLUMBIA HOUSE I found this a the BBB. and there is a long record to go with it! the phone number is 1-317-542-6421. I cant remember the ladies number, but im sure my husband is going to have a long chat with her since they made my husband have an overdraft fee on his acct at the bank, being he's in NJ right now trying to come home and we live in ohio, but has no money thanks to columbia house! SO THANK YOU VERY MUCH MY HUSBAND HAS TO SLEEP IN HIS CAR BC OF THIS COMPANY!!! gggrrrrr!!!!
Patty
Portsmouth,#3Consumer Suggestion
Thu, May 31, 2007
I have been a Columbia House customer for about 6 years. Every now and again I forget to decline the selection and it gets sent to me. I simply mark through my address (make sure you scratch through the bar codes too) and put "Return to Sender" and stick it back in your mail box. They will credit your account. Next, write them a letter and tell them the account was set up fraudulently. When you join their club, you get so many videos for a certain amount of money. You need to remind them that you have not requested any videos so that should be their cue that you didn't open the account. In the letter, request the account be cancelled. Mail the letter certified mail. Each month, they will send you a reminder in the email about your monthly selection. While awaiting the account to be cancelled, make sure you decline whatever the selection is each month or you will get another one....and if you do, just do like the first one.