- Report: #85991
Complaint Review: Comcast - Sacramento California
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Author Not Confirmed
Why?
Comcast
4350 Pell Drive,Suite A Sacramento, 95838-2531 California, U.S.A.
Phone:
916-927-3300
Web:
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Comcast ripoff dishonest billing Sacramento California
If I had known about this web site I would have filed this report sooner.
Last Sept., 2003 Comcast came out to upgrade my cable box to digital at their request not mine. After the change out I found out I did not need a converter box to watch standard basic channels. They had descrambled their channels in August of 2002.
The only reason I needed a box was for PPV. (I have never use PPV as long as I have had cable.)a month and the new digital box
So, I have been paying for a Cable Box for a year when I really didn't need it. (Also, for my VCR.)
The new digital box would increase my converter rental from $3.25 a month to $5.00 a month.
When I called for the removal of the converter box I got the same run around as others. They said they couln't stop charges for the box until they picked it up. (which was 5 days out.) I told them I had already diconnected the box and wasn't using it. That made no difference.
I wonder how many other people are paying for a cable box they don't need? Didn't the telephone company SBC get sued for this kind of practice?
Earl
Sacramento, California
U.S.A.
Last Sept., 2003 Comcast came out to upgrade my cable box to digital at their request not mine. After the change out I found out I did not need a converter box to watch standard basic channels. They had descrambled their channels in August of 2002.
The only reason I needed a box was for PPV. (I have never use PPV as long as I have had cable.)a month and the new digital box
So, I have been paying for a Cable Box for a year when I really didn't need it. (Also, for my VCR.)
The new digital box would increase my converter rental from $3.25 a month to $5.00 a month.
When I called for the removal of the converter box I got the same run around as others. They said they couln't stop charges for the box until they picked it up. (which was 5 days out.) I told them I had already diconnected the box and wasn't using it. That made no difference.
I wonder how many other people are paying for a cable box they don't need? Didn't the telephone company SBC get sued for this kind of practice?
Earl
Sacramento, California
U.S.A.
