- Report: #555050
Complaint Review: Comm-Services LLC - Ocean New Jersey
Reported By:
Anne -
Merced, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Comm-Services LLC
3500 Sunset Ave Ocean, New Jersey, United States of America
Phone:
401-429-2943
Web:
Categories:
Business Rating:
(0)
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Comm-Services LLC Credit card charge for unordered movie DVD Ocean, New Jersey
Shortly after Christmas I received in the mail a DVD entitled "Life with Father". It was addressed correctly to me and was from Comm-Services LLC in Ocean, NJ. I had never heard of the company and had never ordered that or any other movie DVD. Suspecting a scam, I kept the DVD and checked my credit card statement. Sure enough a charge of $9.95 from Comm-Services showed up.
I called the credit card issuer (Bank of America) to report fraud. The first guy I talked to pretty much told me that either I or someone to whom I had loaned my card (which I NEVER do) had ordered the movie. When I assured him I hadn't, he told me to call the company, helpfully providing its phone number, and ask how to return it. Since the phone number was not toll-free I figured the cost of the call plus return shipping would exceed the $9.95 I had been billed.
I called Bank of America again and got a different person, who agreed that my credit card information had likely been stolen. She agreed to remove the charge, cancel my card and issue a new card.
These are profitable scams because the amount charged ($9.95) will go unnoticed by most people who don't read their statements carefully, and even people who do notice it may figure it's not worth their time to fight it.
