MarkS
Fremont,#2Consumer Suggestion
Thu, April 08, 2010
In my opinion Wells Fargo did the right thing, somebody has unauthorized access to the data base. As far as the iKitchen link, they are under HomeBrands.com and link into other URLs like cutleryandmore.com. This business sells mostly overstock and refurbished products at deep discounts, I have received 80 percent off retail. If you have ever purchased this type of home or kitchen product you may have done business with them. In addition to this, many companies will farm out the internet and database services, so other companies may use the database that has been leaked.
By the way, I never received the junk DVD in the mail like others have. Victims usually also receive a phone call from them. They hang up as soon as the phone is answered. They are probably trying to use this as a covering call, and claim that somebody was "slamming" if/when they are caught/investigated. But this is clearly criminal activity, somebody has unauthorized access to the database, and is pushing through unauthorized charges.
tomjasz
Winona,#3Author of original report
Mon, April 05, 2010
Thanks Mark! No iKitchen link here. I sure get sick of changing card numbers with WF!
tomjasz
Winona,#4Author of original report
Mon, April 05, 2010
Thanks Mark! No iKitchen link here. I sure get sick of changing card numbers with WF!
MarkS
Fremont,#5Consumer Comment
Mon, April 05, 2010
I have had charges from Comm services LLC with both Wells Fargo and Chase. Wells Fargo understood that my credit card number had been leaked and issued me a new card. Chase treated me like I was a consumer with a silly complaint even though I clearly explained the problem, but did get a "courtesy refund". Probably the difference was the employee and not the bank. I used both cards at iKitchen.com. A number of us have noticed that this is where the leak came from. I didn't have any problems with iKitchen, but they don't exactly give you the Amazon.com experience, and they don't always know if something is sold out or not.