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  • Report:  #474663

Complaint Review: Commercialleads.net And Brad Thomas - Jacksonville Florida

Reported By:
- Pompano Beach, Florida,
Submitted:
Updated:

Commercialleads.net And Brad Thomas
3948 3rd Street South #349 Jacksonville, 32250 Florida, U.S.A.
Phone:
888-677.1451
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Company representative Brad Thomas used high pressure sales tactics and to induce upfront payment for services they are unable to provide for information proved false according to explanation for providing refund.

1) Wecreated your account on Friday 7/17/2009 at 9:46am We were misrepresented to believe we needed to create an account in order to 'view' the system. We were never informed that by creating the account we were agreeing to a contract. The T & C were never discussed or explained.

2) Friday 7/17/2009: Upon creation of account we chose the following parameters:

1 07/17/09 10:10:34am States: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, DC,

Loan Type: Acquisition, Credit Lease, Fixed Rate, Forward Commitment, Interim, Mezzanine, Refinance, Short Term, Union Built, Other, Asset Base, Cash Flow, Floating Rate, Hard Money, Investment, Permanent, Securitization, Syndicated Deals, Variable Rate, Modification,

Min Loan Amount: $300,000

Max Loan Amount: $999,999,999

LTV: 100%

Credit: Excellent, Good, Fair, Poor,

Property Type: Apartment, Hotel, Investment, Retail, Industrial, Land, Office, Other,

3) We spoke to our representative Friday morning when he inferred that we would 'have to many leads to call'

4) Mr. Thomas called us 15 times within the next 48 hours to solicit payment before the 'deal' of $20 per lead expired.

5) Tuesday 7/21/2009 morning I funded $1,000.00 of $2,000.00 via wire transfer.

6) Thursday 7/23/2009 morning Ifunded the 2nd $1,000.00 via wire transfer.

7) Thursday 7/23/2009 1pm EST Account receives first lead alert and offered lead. THe lead offered according to information received from company now differs in amount, type and contact information.

8) Friday morning 7/24/2009 a call was setup for a walk through with your rep to be done at 4:30pm EST

9) Friday 7/24/2009 @ 4:35pm EST the call was made and Mr. Thomas wanted to push off our scheduled meeting to Monday. After some persuasion he agreed and took us on a 3 minute tutorial of information that was already avaialable, further leading us to believe the creatino of the account was to accept the T & C.

10) Monday 7/27/2009 morning @ 9:53am EST I send an email asking are we expecting data today. Was dry and short.

11) Monday We contact our representative that upon further review this may not be a program conducive to our needs and that we may request a refund

12) Tuesday 7/28/2009 @ 9:57 you send a formal request for refund

13) Tuesday 7/29/2009 @ 1pm EST account receives 2nd email alert offering 5 more leads.Leads that according to information presented by there customer service contain fraudulent information and only after our request for refund.

14) Tuesday 7/28/2009 @ 12:10 pm We created a case ticket requesting refund due to your lead program is not conducive to our business plan and that we would like to go in an alternate direction. Our representative was completely uncooperative and insulting.

15) Tuesday 7/28/2009 @ 4:34pm EST the case ticket is responded to stating they are reviewing the account and all communications.

16) Tuesday 7/28/2009 @ 4:28 pm EST client changed filters to the following: loan amount change to 700k.

2 07/28/09 4:28:31pm States: AL, AK, AZ, AR, CA, CO, CT, DE, FL, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NJ, NM, NY, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, DC,

Loan Type: Acquisition, Bridge, Credit Lease, Fixed Rate, Forward Commitment, Interim, Mezzanine, Refinance, Short Term, Union Built, Other, Asset Base, Cash Flow, Floating Rate, Hard Money, Investment, Permanent, Securitization, Syndicated Deals, Variable Rate, Modification,

Min Loan Amount: $700,000

Max Loan Amount: $999,999,999

LTV: 100%

Credit: Excellent, Good, Fair, Poor,

Property Type: Apartment, Hotel, Investment, Retail, Industrial, Land, Office, Other,

The leads offered thus far were:

Account # Account Alert Timestamp Lead # Lead Commercial Loan Amount Commercial LTV

2216 \ 07/23/2009 1:01PM 4258 Malkiat $1,100,000 73%----Never Offered, Initial lead was Kymara $500k

2216 \07/28/2009 1:01PM 4272 Sofia $540,000 67%

2216 \ 07/28/2009 1:01PM 4279 Brendan $500,000 85%

2216 \ 07/28/2009 1:01PM 4270 Kurt $825,000 89%- Conflicting information

2216 \07/28/2009 1:01PM 4276 Emir $955,000 51%- Conflicting information

It should also be noted that we have never 'purchased' any data, we essentially have 100 credits of the original avaialable.

We just requested a refund before using any services and since then our representative and the company has been hostile and difficult to deal with. DO NOT DO BUSINESS WITH THEM they have denied our request for refund due to fraudulent evidence.

Rippedoff

Pompano Beach, Florida

U.S.A.


2 Updates & Rebuttals

Dthompson

Jacksonville,
Florida,
U.S.A.
False Report - This Report is 100% False

#2UPDATE Employee

Thu, July 30, 2009

This report is completely false. This client received 100% of what he paid for. He ordered 100 leads. In the first 2 hours leads were offered and more immediately thereafter (see data snap shot below). His claims about the behavior of his rep are also completely False. He sent an email on 7/28/2009 @ 11:30am EST (4 hours prior to this post) to his respresentative stating the following: "Brad, So that you know, the lead availability has not influenced our decision and this is not personal, you have done a great job." He agreed to the T&C on Friday, July 17, 2009 at 09:46am upon signing up on his own and prior to every speaking with a rep from the company. He did not pay until 7/21 and 7/23/2009 after multiple conversations with the rep. Here are the leads offered in the first 2 business days of his account: Account # Account Alert Timestamp Lead # Lead Commercial Loan Type Commercial Loan Amount Commercial LTV 2216 Anthony Wong 07/23/2009 1:01PM 4258 Malkiat Acquisition $1,100,000 73% 2216 Anthony Wong 07/28/2009 1:01PM 4276 Emir Fixed Rate $355,000 51% 2216 Anthony Wong 07/28/2009 1:01PM 4259 Craig Refinance $650,000 59% 2216 Anthony Wong 07/28/2009 1:01PM 4272 Sofia Refinance $540,000 67% 2216 Anthony Wong 07/28/2009 1:01PM 4279 Brendan Acquisition $500,000 85% 2216 Anthony Wong 07/28/2009 1:01PM 4270 Kurt Refinance $625,000 89% 2216 Anthony Wong 07/29/2009 1:01PM 4246 Vaughn Refinance $1,200,000 60% He states that he wanted a refund due to our program "not being conducive to his model" however both is site and his blog are targeted to commercial loan modifications. He signed himself up without speaking to a rep at all. He paid after a 4 day due diligence period and did so over 3 days (Tues - Thursday 7/23/2009). He CHOSE to pay by wire to get additional leads to lower the CPL. He could have paid either by check or paypal. We would be happy to discuss this client's claim with any interested party as well as show the time stamped data to satisfy any confusion of claims made by him. Feel Free to Contact Us: D. Thompson 1.888.713.2090 [email protected]


Dthompson

Jacksonville,
Florida,
U.S.A.
False Report - This Report is 100% False

#3UPDATE Employee

Thu, July 30, 2009

This report is completely false. This client received 100% of what he paid for. He ordered 100 leads. In the first 2 hours leads were offered and more immediately thereafter (see data snap shot below). His claims about the behavior of his rep are also completely False. He sent an email on 7/28/2009 @ 11:30am EST (4 hours prior to this post) to his respresentative stating the following: "Brad, So that you know, the lead availability has not influenced our decision and this is not personal, you have done a great job." He agreed to the T&C on Friday, July 17, 2009 at 09:46am upon signing up on his own and prior to every speaking with a rep from the company. He did not pay until 7/21 and 7/23/2009 after multiple conversations with the rep. Here are the leads offered in the first 2 business days of his account: Account # Account Alert Timestamp Lead # Lead Commercial Loan Type Commercial Loan Amount Commercial LTV 2216 Anthony Wong 07/23/2009 1:01PM 4258 Malkiat Acquisition $1,100,000 73% 2216 Anthony Wong 07/28/2009 1:01PM 4276 Emir Fixed Rate $355,000 51% 2216 Anthony Wong 07/28/2009 1:01PM 4259 Craig Refinance $650,000 59% 2216 Anthony Wong 07/28/2009 1:01PM 4272 Sofia Refinance $540,000 67% 2216 Anthony Wong 07/28/2009 1:01PM 4279 Brendan Acquisition $500,000 85% 2216 Anthony Wong 07/28/2009 1:01PM 4270 Kurt Refinance $625,000 89% 2216 Anthony Wong 07/29/2009 1:01PM 4246 Vaughn Refinance $1,200,000 60% He states he wanted a refund due to our program "not being conducive to his model" however both is site and his blog are targeted to commercial loan modifications. He signed himself up without speaking to a rep at all. He paid after a 4 day due diligence period and did so over 3 days (Tues - Thursday 7/23/2009). He in fact Chose to pay by wire to get additional leads to lower the CPL. He could have paid either by check or paypal. We would be happy to discuss this client's claim with any interested party as well as show the time stamped data to satisfy any confusion of claims made by him.

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