- Report: #171785
Complaint Review: Comp USA - Fort Myers Florida
-
Author Confirmed
Why?
Comp USA
13741 S. Tamiami Trail Fort Myers, 33912 Florida, U.S.A.
Phone:
239-432-6900
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Comp USA ripoff the TAP program Fort Myers Florida
We purchased a 42 inch Plasma TV last Jan. (2005) and were told that when a Plasma TV goes, they can't fix and the salesman suggested we purchase the TAP insurance.
That sounds great! Even though it was an additional $500.00, we purchased it thinking if we had a problem, they would take care of it. WRONG!
1 year later, we reported a red line straight down the center, they said someone would respond within 24 hours, great, except it has now been 4 days, 5 phone calls later and they have no idea when anyone will get to it. This was after I confirmed this with the supervisor, Jeff. He can not tell me when they will take care of it, so I now have a tv that is toast, paid good money for the TAP insurance and they can't even tell me when they will get around to servicing it or replacing it.
STAY AWAY
Terri
Cape Coral, Florida
U.S.A.
That sounds great! Even though it was an additional $500.00, we purchased it thinking if we had a problem, they would take care of it. WRONG!
1 year later, we reported a red line straight down the center, they said someone would respond within 24 hours, great, except it has now been 4 days, 5 phone calls later and they have no idea when anyone will get to it. This was after I confirmed this with the supervisor, Jeff. He can not tell me when they will take care of it, so I now have a tv that is toast, paid good money for the TAP insurance and they can't even tell me when they will get around to servicing it or replacing it.
STAY AWAY
Terri
Cape Coral, Florida
U.S.A.
