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  • Report:  #191589

Complaint Review: Compass Bank - Birminhgam Alabama

Reported By:
- san antonio, Texas,
Submitted:
Updated:

Compass Bank
15 South 20th Street Birminhgam, 35233 Alabama, U.S.A.
Phone:
800-266-7277
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
they place a hold on your account to cover charge which results in an overdraft when you complain they say you spent the money then thep add an overcharge fee and when the item clears they charge fees on the part they held back which is what caused the overdraft in the first place if i spent the money on the first and the overdraft occured on the second why am i paying an overdraft fee on money i spent the first

Cynthia

San Antonio, Texas
U.S.A.


4 Updates & Rebuttals

Robert

Wallingford,
Connecticut,
U.S.A.
OK, let's see if I understand.

#2Consumer Comment

Tue, May 16, 2006

I think from your post that you used a check card or debit card to pay for a purchase. What happens is, a hold is placed on the funds in your account for the cost of the purchase. If the balance in your account is less than what the purchase cost is, the bank will charge you a fee for overdrawing your account (the fee accessed on the first). If you do not deposit money into your account to cover the purchase plus the overdraft fee, when the transaction is processed and debited to your account, you will be charged a non sufficient fund fee (the charge in the second). They are two separate fees. Some banks have an opt out feature so that if there are not enough funds in your account to cover the purchase the transaction will be rejected. Call your bank to find out if they have this available.


Robert

Wallingford,
Connecticut,
U.S.A.
OK, let's see if I understand.

#3Consumer Comment

Tue, May 16, 2006

I think from your post that you used a check card or debit card to pay for a purchase. What happens is, a hold is placed on the funds in your account for the cost of the purchase. If the balance in your account is less than what the purchase cost is, the bank will charge you a fee for overdrawing your account (the fee accessed on the first). If you do not deposit money into your account to cover the purchase plus the overdraft fee, when the transaction is processed and debited to your account, you will be charged a non sufficient fund fee (the charge in the second). They are two separate fees. Some banks have an opt out feature so that if there are not enough funds in your account to cover the purchase the transaction will be rejected. Call your bank to find out if they have this available.


Robert

Wallingford,
Connecticut,
U.S.A.
OK, let's see if I understand.

#4Consumer Comment

Tue, May 16, 2006

I think from your post that you used a check card or debit card to pay for a purchase. What happens is, a hold is placed on the funds in your account for the cost of the purchase. If the balance in your account is less than what the purchase cost is, the bank will charge you a fee for overdrawing your account (the fee accessed on the first). If you do not deposit money into your account to cover the purchase plus the overdraft fee, when the transaction is processed and debited to your account, you will be charged a non sufficient fund fee (the charge in the second). They are two separate fees. Some banks have an opt out feature so that if there are not enough funds in your account to cover the purchase the transaction will be rejected. Call your bank to find out if they have this available.


Robert

Wallingford,
Connecticut,
U.S.A.
OK, let's see if I understand.

#5Consumer Comment

Tue, May 16, 2006

I think from your post that you used a check card or debit card to pay for a purchase. What happens is, a hold is placed on the funds in your account for the cost of the purchase. If the balance in your account is less than what the purchase cost is, the bank will charge you a fee for overdrawing your account (the fee accessed on the first). If you do not deposit money into your account to cover the purchase plus the overdraft fee, when the transaction is processed and debited to your account, you will be charged a non sufficient fund fee (the charge in the second). They are two separate fees. Some banks have an opt out feature so that if there are not enough funds in your account to cover the purchase the transaction will be rejected. Call your bank to find out if they have this available.

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