Complaint Review: Compass Payment Solutions - Oldsmar Florida

Please see my own report on Ripoff Report, my husband and I as well have had a bad experience with Compass Payment Solutions run by Frank Hope and Vincent DePasquale among others.  To date they have not returned our 9250.00 which was a sacrifice for us to make and has left us in a bad financial situation.  Its too bad that unscrupulous people are in this world to hurt others.

Just for full disclosure, Frank Hope's real name is Frank DeSimone. He also goes by Andrew Desimone and Andrew Frank.

Google his real name to get a more full view of who he is and his real history.

First off, let me help you get this information correct and answer some of your comments. I never said I spent several years in the military. I made it very clear that I’m still serving in the military and have been for over 13 years now…..this also answer your last comment about whether I should had stayed in the military…..I never left in fact I will remain until I retire proudly serving my country and not ripping people off.

Not every Dealer gets the same deal and you know that for a fact, I can also prove that as well…but that is your right as a Company which is not a big deal…it is what it is…….in reference to my purchase or my financial abilities to pay for the Dealership…..Based on your Business Package opportunity it specifically says “you believe so much in the company/dealership success that you would finance the investment”…..Here is my question…Who really wants to put more money at front than what they have to????? I never asked, I just took the offer…..Is better to risk half of the money and not all of it…what do you think??? To say I didn’t have the money or about my financial situation is a little insulting since my check was not the one that bounced, it was your check sign by Frank Hope……but is OK; this is a free country, right? And yes that I can prove that as well

I can go on and on with this, it would take me a few pages to detail everything, good thing I have screen shots of everything, I have voice recording and track of emails to prove my side…….and now that I do have my money back (2 months later) all I want is to put the true out, nothing else. If I didn’t exposed my experience I would be just as guilty and would be accepting the wrong doing. Again I can prove every single line in my original statement.

As my closing I would add that Frank Hope is a good guy….Compass Payment Solutions offers a great business opportunity I just DO NOT think it has the right management making decisions (for me the company is as good as the people making decisions, but that is just me)…..and that was the reason I opted to get out earlier than later…..If you are a potential Dealer I would suggest you have an attorney review the contract and the company thoroughly and have everything in writing before you step into any transaction, ask the hard questions at front and don’t believe unless is in writing….trust me.

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 Reiner Perez of Snellville GA inquired about a dealership with Compass Payment Solutions several months ago. He said he spent several years in the Military and was looking for a new opportunity. He gets the same dealership package that every potential dealer receives when considering our offering. He attened the same training that every Dealer attends in Oldsmar FL.

He is given the same opportunties as every Dealer is given. And the terms of his dealership were the same as every other Dealer would get, with one exception... He didn't have the money required to pay for a Dealership and so he asked if we would accept half down and then take payments for the balance. That's when Compass should have made the decision to not accept him!

After attending training, Reiner called the office continually with questions. That is not a problem for Compass, except they were mainly around what we (Compass) would be doing to make his business a success. If you are reading this, you have probably been involved in a business opportunity. When is the last time you purchased a business and expected the Seller of the opportunity to be responisble for your success?

Then when Reiner realized we had other Dealers calling on the same market, I guess he wasn't up to the competition. So he took the low road and claimed he was not aware of the other dealerships. At this point I should tell you, one of the other Dealers in his market was at the same training he attended. But be that as it may, Compass decided we were not a good fit for each other and so we were happy to allow his poor excuse (I didn't know about other dealers) as a means of terminating his agreement. In fact, we gave him a refund as we felt sorry for his financial position.

Reiner is a good person and we all thank him for his military service. But he probably should have stayed in the military or another structured environment as opposed to opening a business. I bet you will be able to read between the lines and figure out what is really going on with his complaint.