I dign up for one free trial, but they keep sending me a bottle for $79.00 a month and I have no information to stop the order. I cannot stop this and I want to stop buying this product. I cannot afford this as it is creating a financial hardship on me. Can anyone help me with this?? Help!
Nancy
Winston-Salem,#2Consumer Comment
Fri, September 07, 2018
I also ordered the trial. They didn't make it clear that after 15 days, they put you on autoship and charge a lot. When I called to cancel and complained, they gave me a big discount so I continued. Months later I called to cancel. They continued shipping and charging me. The last few orders never reached me since I had moved.
I called again a month ago to cancel, and just received another shipment!! The packaging doesn't have phone number. Also can't find the company on the internet. Last time I found their web site, when clicked the image of their product, was taken to another company's site. I reported this to them several times.
I think the only thing you can do without a phone number to call is to call your bank and cancel the debit card being used for the charge. A real pain in the butt! Makes you doubt the company's integrity, even if the product is good.