- Report: #61331
Complaint Review: CompUSA - Home Texas
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CompUSA
1000 Townpike Home, 36958 Texas, U.S.A.
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CompUSA ripoff cheated employees and screwed the customers even more Home Texas
compUSA, lots of toys, right? Try this, select a computer system and decide not to buy the protection plan. you get pitched even harder, several times... a manager will probably hit you before the sale is closed. if you still don't buy, the question is posed; "is this a business or personal purchase?" answer that it is even partially business and the sale is almost surely going to go through the business sales desk.
See, there are 2 stores, retail & business. the margins for electronics are very slim. the margins for protection plans are HUGE. (don't get me wrong, insurance is good. if you need it.)
the real screw is that the sales person that worked so hard to help you with the purchase will loose the sale to the "business division" so that the management that gets it's bonuses based on the highest margin items (protection/insurance) will have good numbers at the end of the day.
every elecronics store offers these plans. compUSA is all about money today.
EVERY SALE HAS 15-30 DAYS TO RETURN ITEMS!!!! even the protection plan.
help your sales person. give him/her every opportunity to take the sale to the counter. if their numbers are above quota for the pay period they may elect to run low margin items through the business desk to make more money.
Any
home, Texas
U.S.A.
See, there are 2 stores, retail & business. the margins for electronics are very slim. the margins for protection plans are HUGE. (don't get me wrong, insurance is good. if you need it.)
the real screw is that the sales person that worked so hard to help you with the purchase will loose the sale to the "business division" so that the management that gets it's bonuses based on the highest margin items (protection/insurance) will have good numbers at the end of the day.
every elecronics store offers these plans. compUSA is all about money today.
EVERY SALE HAS 15-30 DAYS TO RETURN ITEMS!!!! even the protection plan.
help your sales person. give him/her every opportunity to take the sale to the counter. if their numbers are above quota for the pay period they may elect to run low margin items through the business desk to make more money.
Any
home, Texas
U.S.A.
