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  • Report:  #81507

Complaint Review: Concord Pools - Nationwide

Reported By:
- Latham, New York,
Submitted:
Updated:

Concord Pools
156 Sparrowbush Road, Latham, NY Nationwide, U.S.A.
Phone:
518-783-8976
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In 1992 we were building a new home and wanted to have an in-house in-ground pool. We contracted with Concord Pools for a pool, paid for it and paid in full for a spa.

Neither were completed/delivered. Large cracks and heaves in the pool have never been fixed. Since I was busy building a business and Concord Pools told me it was my fault, I didn't pursue it in a timely manner. I waited too long to sue.

Deal with Concord Pools at your own risk. They got $22,000 from me twelve years ago, and all I have is a hole in the ground.

Allan

East Nassau, New York
U.S.A.


1 Updates & Rebuttals

Concord Pools and Spas

Latham,
New York,
Please Contact Us

#2REBUTTAL Owner of company

Wed, September 04, 2013

Thank you for your feedback.  We take customer service very seriously at Concord Pools.  We are very concerned that you had an unsatisfactory experience.  We would like to invite you to contact us so that we can remedy the situation. Our sincere thanks for bringing this to our attention.

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