- Report: #1408371
Complaint Review: Conslines - COCONUT CREEK Nationwide
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Author Not Confirmed
Why?
Conslines
COCONUT CREEK, 33073 Nationwide, USA
Web:
Www.conslines.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Conslines Ripoff Nationwide
I came across this website thinking I would be able to receive collect calls on my cell from my bf who was detained. The website says create account and tell inmate to call and nothing else. After purchasing at 11pm. I had to write numerous emails to become activated which did not happen until 1pm the next day. However, you have to give a new number for inmate to call and then it "should" work. I knew this is something that did not work for me. I wrote an email requesting for a refund. They said no and it was my error not theirs. They also advised if I cancel I would get charged $100 for fraud and go to collections. Mind you I did not use the service. I also noticed when I called it went to voicemail and the charge on credit card reflects Tijuana not CA where they are supposedly. Please beware of this company. Not helpful or useful.
1 Updates & Rebuttals
Isaac
California,United States
False
#2REBUTTAL Owner of company
Sat, November 18, 2017
I am Conslines owner , activation time is 0 to 3 hours on business hours maybe you did not provided all information when filled the application and we had to request you more info. every customer is free to cancel this service at any time at NO extra charge. IF a customer commit fraud to us its responsible to pay the fraud and lawyer frees of $100, this fee its ONLY if customer commit Fraud to us. We are based in San Diego, CA we use a card processor to accept card payments from all the word this company is based in Mexico, they provide service to many USA companies to accept online card payments from anywhere in the world they are not Conslines owner. Any person can contct us 24/7 at [email protected]
