;
  • Report:  #79669

Complaint Review: Consumer Electronics Tech Services - Nationwide

Reported By:
- cape coral, Florida,
Submitted:
Updated:

Consumer Electronics Tech Services
1890 South 3850 West Salt Lake City Utah 84104 Nationwide, U.S.A.
Phone:
888-5774432
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Utah,

Can anyone help me get my money back and stop them from taking anymore?

On December 9th 2003, I answered my phone and was told by Brandee Dean Representative number 98, that Consumer Electronics had selected me to receive a free Gateway computer, digital camera, digital phone, prepaid calling card and E-Bay gift certificates. I accepted the offer, however, after thinking it over, I called back and canceled.

Then on December 29th a $53.25 charge appeared in my checking account from a company called Unisource (phone 888 886-8262), for pre-paid long distance service, which I had nothing to do with and no knowledge of. After many hours on the phone to a Unisource customer service representative, I was able to learn that my account and routing numbers had been passed on to them by Consumer Electronics Technological Services. The representative claimed that it appeared that Consumer Electronics Technological Services had been fraudulent in doing so and my $53.25 was returned on January 7th, after many long phone calls. I called consumer Electronic Technological Services and was told; they had no idea how the mistake occurred and that all my information would be deleted from their files immediately.

On January 29th, an unauthorized charge for $284.90 appeared on my account from a company identified as CETS. I traced this back to Consumer Electronics Technological Services with the help of my bank Sidney Federal Credit Union in New York.

Brian, a customer services representative with Consumer Electronics Technological Services told me I had authorized the post-dated check on January 20th. I loudly told him, "no, and was passed on to the manager who would only identify himself as Arne. Arne repeatedly assured me that my $284.90 would be back in my account that day.

It was not, and I have been calling everyday getting a different story every time; 72 hours, two weeks, three weeks, my bank must enter code R6 or R7 for the transaction to take place and on and on.

I have tried to find out the names of the principles or anyone associated with the company name Consumer Electronics Technological Services, (phone 888 577-4432) (fax 801 924-2348) and have had no success. I have been able to learn that they are operating out of a building in Salt Lake City; leasing space from another telecommunications telemarketer named Delta Prepaid at 1890 South 3850 West, Suite C, Salt Lake City, Utah 84104.

Please, if you can help me stop Consumer Electronics Technological Services from stealing any more money from me and get my $284.90 back, I would be sincerely grateful, as would my real creditors whom I am now late with as a result.

Donald

cape coral, Florida
U.S.A.


1 Updates & Rebuttals

John

Provo,
Utah,
U.S.A.
Email adress expired, moved from its adress in SLC to Provo

#2Consumer Suggestion

Wed, March 03, 2004

I filed a response on March 3 12:03am. I found out that my email adress has expired. If this is still a problem and you need my help I can be reached at either (801)377-7631 (801)427-5434 It has been a month since the original report was posted so maybe it has been taken care of, but if not call. It is also strange that the compnay moved from its adress in SLC to Provo which is 40 miles south since the complaint was posted.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//