- Report: #100191
Complaint Review: Consumer Info - Orange California
-
Author Not Confirmed
Why?
Consumer Info
www.consumerinfo.com Orange, 92865 California, U.S.A.
Phone:
888-721-6025
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Consumer Info, Freecreditreport.com RipOff! Did not report changes to Credit Report--TWICE!! ONLINE & Orange California
This Company is Lame on every level. They never successfully report changes to credit reports!!!
I purchased service because my S.S. Card and Birth certificate were stolen from my house. After 2 months of the service I went to get a car loan and... Guess what, there was a $30,000 credit card on my report. I was NEVER notified by consumer credit. In fact their crummy customer service blamed everything on Experian. I had to jump through every hoop known to man to get my report fixed with the credit bureaus... Consumer Credit offered NO HELP what-so-ever!!
Now 3 months later I applied for a credit card and was approved and GUESS WHAT.. No email or contact from consumer info... I called and went off on them. I was never offered a reason or explanation to why I wasn't contacted. Again the rep blamed everything on Experian, saying consumerinfo.com has nothing to do with reporting?? Then what am I paying for?? After repeated attempts to get supervisor on the phone, I finally gave up and canceled my service. The rep was worthless and I doubt he was even from this country.
Anyway.. This service was a complete ripoff. Thanks for nothin' Consumer Info.
Shandy
Mesa, Arizona
U.S.A.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
I purchased service because my S.S. Card and Birth certificate were stolen from my house. After 2 months of the service I went to get a car loan and... Guess what, there was a $30,000 credit card on my report. I was NEVER notified by consumer credit. In fact their crummy customer service blamed everything on Experian. I had to jump through every hoop known to man to get my report fixed with the credit bureaus... Consumer Credit offered NO HELP what-so-ever!!
Now 3 months later I applied for a credit card and was approved and GUESS WHAT.. No email or contact from consumer info... I called and went off on them. I was never offered a reason or explanation to why I wasn't contacted. Again the rep blamed everything on Experian, saying consumerinfo.com has nothing to do with reporting?? Then what am I paying for?? After repeated attempts to get supervisor on the phone, I finally gave up and canceled my service. The rep was worthless and I doubt he was even from this country.
Anyway.. This service was a complete ripoff. Thanks for nothin' Consumer Info.
Shandy
Mesa, Arizona
U.S.A.
CLICK HERE: Lawsuit Filed Against Consumerinfo.com to get victims thier money back
