- Report: #1460517
Complaint Review: Cook WearhouseShed -
Reported By:
Linda -
Winter Haven, Florida, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Cook WearhouseShed
United States
Phone:
6188932114
Web:
Cookstuff.com
Categories:
Business Rating:
(0)
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Cook WearhouseShed Sold me a lemon and wont honor lifetime warranty Internet
I bought a shed with a lifetime warranty. I still have the original contract. They have had to come out twice to replace shingles. The lock broke and they made me purchase a new lock. (I assumed it would be covered under the lifetime warranty) Now the siding on the shed is decaying and buckling. I reported it to Cook sheds. They claim it is NOT covered under the lifetime warranty. They also informed me that the shed needed to be treated every couple years. I was never told that, nor is it in the contract. When I filed a complaint with the BBB they resorted to falsehoods about me and the shed. My shed is a peice of junk. I feel I was deceived about the lifetime warranty.
1 Updates & Rebuttals
Linda
Winter Haven,Florida,
United States
Making things right
#2Author of original report
Tue, September 25, 2018
In speaking with Nick at Cook Sheds they have decided to make things right with me. I will update this when the process is complete. Hopefully they keep their word and do the right thing.
