- Report: #1464875
Complaint Review: Cool Grandma Store -
Reported By:
Frustrated Customer -
Virginia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Cool Grandma Store
United States
Web:
Https://Www.grandmatee.com
Categories:
Business Rating:
(0)
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Cool Grandma Store Grandmatee © 2018 Cool Grandma Store Horrible Service, Horrible Product, Horrible Experience
Poor quality service and poor quality product. You cannot get in touch with anyone except via email. My first order experience was horrible. I was charged close to $25 each for three posters (the photos looked like they were canvases), and they got all three orders wrong.
Then they charged me a high shipping code and shipped all three posters in separate containers. I wanted to cancel my order, and I emailed repeatedly asking for a representative to call, instead they apologized and sent a replacement order.
They stated they were unable to provide any phone service whatsoever and the only way I could get in touch with them was by email. Horrible Experience. D. Kirk
