Like others I have just begun seeking a cancellation and a refund of the monies I have paid these crooks. After being made aware of these posts recently I now know why I felt so awful about my timeshare with them. We were all flat out lied too!!
I was told the same lies about using my points that it seems most were told from the beginning. I too thought that any week I used would only cost 9000 points, only to be told by RCI I had been lied to. I was also told from the beginning that I should expect a check from my developer week when it was not used. Well, 2 years-no use- and no check. What was worse was coming back to Coral Resorts and basically being told I should have not bought what I did...why sell it then??
Danny and Lachelle Taylor promised a package to provide a vacation for what my family actually needed if I upgraded. I needed to take them to Hilton Head in the summer. I told them I would have had to take out a loan against my home to afford it, and even then it would be tight if I did the deal. Lachelle said not to worry and that she would see to it that I was paid for my now "2" developer weeks each year.
She claimed as you can see that each week had a value to me of $1600/week that I was supposed to be paid in the coming January. I told her I would not believe this if it was not in writing. She immediately had her husband Danny go and get the "marketing contract" for them to buy my weeks immediately and all I had to do was decide where the check was to be used in January. He was putting it in writing for me, and said it was guaranteed. Nowadays, I did not think any company could put something in writing if it was not going to happen, but obviously the Taylors are allowed to.
It appears they have done it to others on here as well. How can this family be allowed to make these fraudulent statements to people. I have had several affiliates of Coral Resorts since tell me that these forms are bogus. There is NO company that has ever "bought" weeks from them or owners especially. Reba management has even said that most owners end up paying a company upfront money out of Virginia to advertise their week and the weeks never rent. All LIES
To make it worse, before I could even find out that this check was never going to come. I met with Billy Hodge that December. He backed up all of the Taylor’s lies and told me I should expect the money as promised. He said that with Danny being a manager he was the only one who coud put it in writing so I was lucky. However he claimed that the summer time was now Platinum and my contract was not. I had to upgrade to it since this it what it now took to come to Hilton Head in the summer.
Apparently in the 9 months since I upgraded with Lachelle, the entire system had changed, so he claimed. Billy needed several more thousand from me to make this work and I needed it to take my family back in the summer. Again, I borrowed the money. Billy said of course not to worry because the money I was owed would pay for this upgrade too, since I was owed $3200 per year.
30 Days later I found out it was all a lie. Lachelle, Danny, and Billy intentionally lied and had me borrow money against my own home on the promise of something that they knew was not true. None of it was from the beginning.
I am now taking this to higher authorities and intend to get out of my contract and get my money back. I cannot believe this company and the authorities still allow this to happen. I complaints on here similar to mine that date back 3+ years ago. These people (especially the Taylors) should not allowed to be in the business of selling to families.
margo k.
Youngstown ,#2Consumer Comment
Fri, July 18, 2014