We purchased this timeshare in July of 2016. We were told that we would be able to spend two weeks at the Coral Sands Resort at 66 Pope Ave., Hilton Head Island, SC, for ten thousand points per week. However, when we tried to book a week for 2017 we were being charged eighty eight thousand points. And, if we try to use the points on another resort through RCI it’s going to cost us so much more points.
We are returning the product because we have been DEFRAUDED or TRICKED by the sales team of Coral Sands. We are seeking to file a lawsuit against Coral Sands and/or Hilton Head Island Development Company for FRAUD for the simple reason that we were NOT given accurate information during the sales process.
The sales agent led us to believe that we will be able to use the assigned unit two full weeks out of a year which we found out to be NOT the case when we tried to book a vacation. We have been misled and pressured by the sales agent, Caleb Shifflett. We were told that we would be able to use the POINTS we purchased to book the three bedroom unit shown to us two weeks during odd years, which is not the CASE! The points sold to us are only a fraction of what we would need to stay at the Coral Sands Resort or any RCI resort for that matter.
I would strongly suggest not to do business with Coral Sands Resort / Hilton Head Island Development Company.