Thankfully, Ripoff Report helped me avoid a $900. mistake, but I had to hurry to the bank and cancel my whole checking account. They don't take credit cards and require e-checks... probably because it takes 30 days to dispute from the bank and they record you authorizing the expense.
Problem is... it's a shell game. They have lots of company names, lots of phone numbers, lots of gmail accounts. Too many to keep track of or to book travel with.
Right after I purchased, I had second thoughts and read the Ripoff Report where I guy told a story of being hung up on, among other horrors. Next day, I call the customer service number and told the guy I was concerned about the report and had some questions, since others reported the phone number as a scam. He replied, "Really, you're asking me if I'm a scammer? Do you think if we were scammers we would tell you that?" Then I heard, click... he had hung up! I guess actions do speak louder than words. :(
I called the other number of my origional nice guy representative and after a lot of shuffeling a lady did finally make herself available, but my caution instincts were in full swing so I decided to play it safe and run to the bank to shut down my checking account.
They finally did send me some emails and it was obvious how the many companies interact to make travel with vouchers difficult. Lots of disclaimers upon disclaimers, then a buried line saying,
"not responsible for written or oral agreements made any other company." Clever. It's not entirely a scam, but certainly an unethical business practice and a shell game to be sure.
Glad I was spared. Hope you are too! Always research before you buy online.